Lucy Wallis

Experience

• 

  Aspartech Ltd

  Aug 2016 - Jan 2017

  Intern

  Worked in a seed stage tech startup developing a solution to increase CPU and GPU speeds. I managed the participation of the company and its shareholders in HMRC’s Seed Enterprise Investment Scheme (SEIS) to protect shareholder investments. By investing through SEIS, shareholders qualify for tax relief and extra protections on their investments.

• 

  Enness Global Mortgages

  Feb 2017 - Apr 2017

  Marketing Assistant Intern

  Enness is an independent high net worth mortgage and insurance brokerage specialising in high value and complex cases. Responsibilities included cleaning and analysing sales and marketing data using Excel and HubSpot CRM.This involved looking at the source of sales leads, their conversion rates and the value of their enquiries and sales. At Enness I developed a working knowledge of the logic applied to CRMs and how to incorporate untapped capabilities into BAU.Part of this learning involved completing three online conference-style training sessions led by a HubSpot Senior Inbound Marketing Consultant to learn how to use HubSpot CRM's Sales Funnel and online marketing strategies. Show less

• 

  Synergix Health

  May 2017 - Aug 2018

  Business Analyst

  Doctor Care Anywhere (from Synergix Health) is a digital healthcare company offering a smarter way for people to manage their health using technology through the use of their virtual GP consultation platform. Working in the Operations Team I helped to analyse company insights using SQL, Microsoft Dynamics CRM, Excel, VBA and Power BI.I was responsible for customer on-boarding which involved data processing and building workflows to organise marketing lists. The onboarding process involved communicating with client stakeholders to ensure data quality and a smooth on-boarding experience for their employees.I completed a Microsoft SQL training course to build on working knowledge of SQL and the 'Introduction to Information Governance'; an e-Course provided by Embedding Informatics in Clinical Education (eICE), NHS, which I passed with a score of 90%.I received a Certificate of Achievement for completing a 'GDPR ESSENTIALS' course provided by iHasco, which I passed with a score of 100%. Show less

• 

  Worldpay

  Aug 2018 - Apr 2023

  Worldpay from FIS is the global leader in payments, processing billions of payments a year. As part of FIS, Worldpay advances the way the world pays, banks and invests. The Revenue Assurance team is a group-wide function with sight of all revenue and cost related processes throughout the company. Responsibilities:• Use SQL to analyse complex data sets to establish the root cause of revenue leakage and margin degradation• Uncover insights and create stories by integrating a variety of data sources • Work with large, complex data sets across multiple platforms Show less

  • Optimisation Manager

    Aug 2021 - Apr 2023

  • Revenue Assurance Manager

    Aug 2020 - Jul 2021

  • Revenue Assurance Analyst

    Aug 2018 - Jul 2020
• 

  Mastercard

  May 2023 - now

  Director

  • Director of Approval Rates Optimisation for Mastercard Send Payments• Global responsibility for improving approval rates• Analyse and track approval rates to find opportunities and articulate them in a clear and actionable way• Partner across the organisation to drive approval rate increases• Direct conversations with issuers and acquirers• Designed and released an internal Approval rates Tableau dashboard• Recorded training sessions on approval rates analysis• Strong analytical skills and excitement for data Show less