
Sachin Dhir
Technical Support Associate II

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Skills
Windows serverMicrosoft exchangeMicrosoft officeCloud computingVirtualizationWindows 10Windows 7Windows 8.1LyncWindows xpWindows 8OutlookTeamworkWindowsTroubleshootingOperating systemsActive directoryNetworkingRhel 7Linux system administrationOs xLaptopsDesktop computersSystem administrationLinuxRed hat linuxRhcsaCitrix xenmobileEnterprise mobilityMobile device managementMobile application managementCisco vpnMailboxesOffice 365Office 2016Vmware vsphereVirtual machine managerRed hat certified system administratorAsset managementAsset allocationAbout me
Technical, Focused, Quick learner and a Result oriented professional with an experience of 4+ years working with International Clients. Strong Technical and communication skills, ability to present my knowledge and learning new technologies. Motivated by new challenges, ready to adapt any corporate environments and a great team player. Looking forward for a career, which gives me a place to be independent, responsible and challenging in return contributing to the development of the organisation as well as individual growth.
Education

Punjab Technical University
2009 - 2013Bachelor of Technology - BTech Information Technology
Experience

Convergys
Oct 2013 - Jan 2015Technical Support Associate II
Cerner Corporation
Feb 2015 - Sept 2023Production Owner
Oct 2021 - Sept 2023Senior System Engineer
Dec 2019 - Sept 2021System Engineer
Feb 2015 - Dec 2019

Oracle
Oct 2023 - nowProduction Owner
Licenses & Certifications
- View certificate

ITIL Foundation Level
AXELOS Global Best PracticeJun 2016 - View certificate

RedHat Certified System Administrator
Red HatMay 2017
Honors & Awards
- Awarded to Sachin DhirNight on the Town Cerner Sep 2019 Monthly Performance Award for exceeding the KPI's.
- Awarded to Sachin DhirNight on the Town Cerner Jun 2019 Monthly Performance Award for exceeding the KPI's.
- Awarded to Sachin DhirClient Service Ping Award Cerner 2019 For Providing Superior Client Service
- Awarded to Sachin DhirNight on the Town Cerner Oct 2018 Monthly Performance Award for exceeding the KPI's.
- Awarded to Sachin DhirClient Service Ping Award Cerner 2018 For Providing Superior Client Service
- Awarded to Sachin DhirNight on the Town Cerner Oct 2017 Monthly Performance Award for exceeding the KPI's.
- Awarded to Sachin DhirNight on the Town Cerner May 2017 Monthly Performance Award for exceeding the KPI's.
- Awarded to Sachin DhirClient Service Ping Award Cerner 2017 For Providing Superior Client Service
- Awarded to Sachin DhirCerner Award of Excellence - Q2 2016 Cerner Jul 2016 Outstanding performance and lasting contributions that continually exceeded the needs of the business for Q2' 2016.
- Awarded to Sachin DhirClient Service Ping Award Cerner 2016 For Providing Superior Client Service
- Awarded to Sachin DhirBest Agent on the Floor Convergys Dec 2013 For Superior Excellence & Achievement
- Awarded to Sachin DhirBest Agent on the Floor Convergys Nov 2013 For Superior Excellence & Achievement
Languages
- enEnglish
- puPunjabi
- hiHindi
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