Marissa Leeuwen

Experience

• 

  Acosta

  Jul 2010 - Aug 2014

  Retail Sales Representative

  Responsible for customer service to clients to ensure we met their product needs. Promote our clients products and make every effort to get customer to purchase product through product placement. Develop strong teamwork and communication skills within organization, external vendors and customers.

• 

  State University of New York College at Oswego

  Aug 2012 - May 2014

  Conducted outreach programs to educate student body on health lifestyle choices. Participated in a weekly classes to understand current health issues that college students face and how to best educate them on healthy alternatives.Collaborated with the other Peer Educators and Interns weekly to develop innovative ways to reach student body. Created, implemented and improved existing programs to encourage healthy behaviors such as mindfulness, alcohol and drug abuse, mental health, and sexual health. Show less

  • Peer Educator

    Aug 2013 - May 2014

  • Facility Attendent

    Aug 2012 - May 2014
• 

  HealthNow New York Inc.

  Aug 2014 - Dec 2020

  Developed individualized wellness coaching relationships and provided telephonic coaching services to members with identified health risks or conditions to achieve health and wellness. Utilized Health Risk Assessment tools and motivational interviewing techniques to determine member’s goals, readiness to change and assist with developing an action plan. Reached out to members that have health risks or conditions to discuss value add services available. Engaged community in health fairs and screenings to familiarize with wellness programs. Show less

  • Health Management Consultant

    Jul 2017 - Dec 2020

  • Health Coach

    Sept 2015 - Jul 2017

  • Outreach Associate

    Aug 2014 - Sept 2015
• 

  Virgin Pulse

  Mar 2021 - Jul 2024

  Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and growthEnsure that all client contractual obligations are being met while communicating any contractual risks to appropriate Virgin Pulse managementEffectively communicate product roadmap and engagement solutions to customers with passion and excitement. Skill leveraged across live meetings, telephonic discussions and webinars.Prepare and deliver reviews for each account. Perform analytical reviews of client results and develop strategic recommendations and action plans aligned with client’s goals and objectivesServe as a customer advocate within Virgin Pulse and interface with internal departments to develop, implement and drive strategies to meet client requirements and enhance the product offeringProject manages day-to-day operational and tactical account management activities for assigned accounts Show less

  • Account Manager

    May 2022 - Jul 2024

  • Client Success Manager

    Mar 2021 - May 2022
• 

  Personify Health

  May 2022 - now

  Account Manager

  Working with clients to create a plan for their program while promoting best practice program design and ensuring flawless execution. Oversee day-to-day account management activities for the assigned book of business by working closely with other functional departments. Support the Expansion, Strategic Accounts and/or Sales teams with growth efforts.Responsible for the retention and growth of a group of existing clients and successful onboarding of new clients