Jaymi-lee Harvey

Experience

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  Newcastle Permanent Building Society

  Feb 2011 - Jul 2012

  Member service officer

  During my time employed with Newcastle Permanent I received many customer compliments in regards to my customer service. These compliments reach my Branch Manager which in turn was relayed back to our Area Manager. I was able to meet my personal KPI’s which helped in the Branch attaining the targets monthly.• Opening and Closing of Branch• Supervision of staff• Audit checking• Member Service• Cash handling• Data Entry• Use of Microsoft Office• Liaise with different departments• Dealing with confidential information• Attaining Targets Show less

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  Suncorp Group

  Jul 2012 - Jun 2013

  Claims assist consultant

  Whilst employed with Suncorp I managed to achieve over my KPI’s for 3 consecutive months. My Manager received numerous complements in regards to my work ethic and customer service from other employees and customers alike.• Customer Service• Lodging of Claims• Conflict resolution• Data Entry• Making liability decisions• Researching legislation• Advising customers of processes• Working towards targets• Dealing with confidential and sensitive information• Telephone enquiries• Liaise with different departments Show less

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  BOHEMIA HAIR LIMITED

  Aug 2013 - Apr 2014

  Hairdresser

  I am currently employed as a Hair Stylist at Bohemia Hair. During my time in this position I have been able to either meet or achieve well over my targets each month. • Opening / closing salon• Customer Service• Banking• Booking in of clients• Cut / Colour of clients• Data Entry• Working towards targets• Telephone enquires• Ordering of stock

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  LeasePlan

  Apr 2014 - now

  Operate to the key principles & must-do's of LeasePlan Supplier Management. Actively contribute to the performance of the Repair Maintenance and Tyres Department. Manage day-day Supplier queries and questions and resolve queries and/or provide information as requested.Ensure that all process documentation is kept valid & correct.To build and maintain a central database of Supplier SLA’s ensuring they are kept up to date and are communicated within the business.Be involved, as appropriate, in Projects. Assisting with their successful completion.Responsible for the communication between LeasePlan and critical Suppliers for in life vehicle management. Show less Operate to the key principles & must-do's of LeasePlan Supplier Management. Actively contribute to the performance of the Procurement & Supplier Management Department by working with the Supplier Managers and other team members.Manage day-day Supplier queries and questions and resolve queries and/or provide information as requested.Ensure that all process documentation is kept valid & correct.To build and maintain a central database of Supplier SLA’s ensuring they are kept up to date and are communicated within the business.To maintain the Procuro contracts database and to report to Supplier Managers when contracts are due to be re-negotiated.Be involved, as appropriate, in Projects. Assisting with their successful completion.Responsible for the communication with SMR garages regarding changes to cost and agreeing new costs where appropriate with a spend in excess of £4m. Show less

  • Contracts Manager

    Jul 2020 - now

  • Procurement & Supplier Manager

    Sept 2019 - Jul 2020

  • Assistant Supplier Manager

    Aug 2017 - Sept 2019

  • Contract Services Analyst

    Dec 2015 - Aug 2017

  • Customer Service Executive

    Apr 2014 - Dec 2015