Malik Basha S

Experience

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  HCL Infosystems Ltd.

  Oct 2010 - Apr 2013

  Customer Support Executive

  • Deploy and Assemble Rack servers and manage Blade Chassis Controller (HP and DELL, HCL series servers).• Perform and configure RAID (0, 1, and 5) and custom RAID (2, 3, and 4).• Provided System Administration of Active Directory environment and manage DNS servers and troubleshoot issues Good knowledge in Installing, Maintaining and troubleshooting all range of Desktop, Laptops and printers. Hands on experience with PC hardware/software configuration and setup. Experience in PC compatibility and functional testing. Good working knowledge of all range of computer parts like Motherboard, SMPS, Processor, Memory, Hard drives, VGA and Lan cards etc. Inspecting the computer with respect to customer configurations and hardware Installation. Show less

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  Tikona Infinet Ltd. - India

  Apr 2013 - Dec 2015

  Network Engineer

  • Managing ILL, RF, VPN, ISDN, P2P enterprise links on 24/7 support. • Handling second level internal and external escalations/Resolving ISP service related issues until client’s satisfaction within the ETR.• Meeting highly escalated clients/Churn cases as a retention effort by providing service assurance and documented.• Providing the technical support and troubleshoot the network related issues of Enterprise clients. • Configuring higher end routers/Switches mounted at DC with the coordination of NNOC Team.• Handling Technical Related Reports on Daily, Weekly & Monthly basis• Involved in configuration of Cisco Routers, and Switches for IP VPN & Internet links. Show less

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  AJ Infosystems P.Ltd

  Jan 2016 - Jul 2018

  System and Network Engineer

  • Involved Installation, upgrade, support and troubleshoot the Desktops,Laptops and Servers• Performs general preventative maintenance tasks on computers, Server, laptops, printers and any other authorized peripheral equipment• Install, upgrade, support and troubleshoot the printers, scanner, computer hardware and any other authorized peripheral equipment• Deploy and Assemble Rack servers and manage Blade Chassis Controller (HP and DELL, HCL series servers)• Backup and Recovery Tools GHOST Symantec Product, Partition magic • Experience in PC compatibility and functional testing• Perform and configure RAID (0, 1, and 5) and custom RAID (2, 3, and 4) • Basic Knowledge in Linux based OS Troubleshooting• Upgrade and migrate the PC as per user requirements, Configuring MS-Outlook and outlook Express• Perform Remote support using Team viewer, ammy admin etc.• Provided System Administration of Active Directory environment and manage DNS servers and troubleshoot issues•Configuring, managing and monitoring Network Devices.•Managing CISCO router 2811, 2901, 2911 and CISCO switch 2950, 2960. Structured Cabling.•Configuring VLAN and Trunking.•Configuring Routing protocols in Routers via static, default and dynamic protocols.•Troubleshooting of complex LAN/WAN infrastructure, including EIGRP, OSPF and RIP.•Configuration of Network Address Translation (NAT).•Implementing security policies using Access Control List (ACL).•Installation and configuration of Windows Server 2012.•Installation and configuration of Active Directory, DHCP and DNS.•Ensure the network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations.•Implementation of LAN in small firms.•Assign Routing protocols and routing table configuration•Installation, configuration, integration ,testing and Maintenance of IP CCTV .•Maintain network facilities in individual machines, such as drivers and settings of personals computers as well as printers. Show less

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  SAKURA AUTOPARTS INDIA PRIVATE LIMITED

  Jul 2018 - Apr 2022

  IT Engineer
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  Hexaware Technologies

  Oct 2022 - now

  Senior System Analyst

  • VPC creation & Updating of Security Groups • EC2 creation / Modification of existing • Peering creation & deletion between regions / across AC’s• RAM creation & deletion.• Creation of IPsec VPN tunnel on AWS• Service Catalog to launch new resources. • Monitoring of EC2 health status. • IAM Role creation• Maintained tagging compliance AWS resources on periodic basis.• Routing table updating.• Networks reachability checks.• Workspace Setup & Modifications.• Handling all queries/ requested raised. Show less