Neil Collins

Neil Collins

Software Tester

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location of Neil CollinsSt Albans, England, United Kingdom

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  • Timeline

  • About me

    Global Service Delivery Manager

  • Education

    • Belvedere College

      1974 - 1983
      Primary & Secondary Education
    • University College Dublin

      1984 - 1987
      Arts English, Philosophy, Psychology
  • Experience

    • Microsoft

      Oct 1989 - Mar 1990
      Software Tester

      Software Tester with Microsoft's International Product Group, Dublin Ireland

    • Electronic Data Systems

      Mar 1990 - Dec 1999
      Project Manager

      Joined as graduate on EDS SED Programme. Held various positions in Application Management; EUC support; Customer Service Mgmt and Project Management. Delivered CRM Technology Projects to customers across UK, Switzerland, Belgium, Netherlands, France.

    • Capgemini

      Jan 2000 - May 2003
      Principal Consultant / Bid Manager

      Projects & Consulting Bid Manager. Led tenders across industry sectors & government; deal values ranging into double digit £Ms and with small to large bid teams.

    • T-Systems International

      Oct 2008 - now

      Aug 2014 to Jan 2020:Global Service Delivery Manager - Shell Account - Shell Global Functions Business i.e. T-Systems services supporting Shell Finance, Legal, Corporate, HR, Corporate Finance, it4it, Analytics.Oct 2011 to July 2014 : Senior Programme / Project Manager (International Strategic Projects). Managed International client Transition & Transformation Projects, including Third Party Commercial Agreements at EE client; Global Email Services at BP Client.Oct 2008 – Oct 2011 : Senior Service Delivery Manager in Calgary Canada, for Shell Account. Transformed local delivery of services from a Calgary based 3rd party partner, to T-Systems in-house global delivery teams based in Malaysia.Jan to Sept 2008:As part of a Global contract on-boarding, I managed the successful transition of Shell UK business into T-Systems.May 2003 – December 2007: Senior Bid Manager – Led team growing new business at T-Mobile customer, generating double and triple digit £Ms of new order entry every year from 2003 to 2007 Show less

      • Large Account HR Development and Growth Manager

        Jan 2020 - now
      • Global Service Delivery Manager

        May 2003 - Jan 2020
      • Senior Service Delivery Mgr

        Oct 2008 - Sept 2011
  • Licenses & Certifications

    • MSP Practitioner

      APM Group
      May 2013
    • PRINCE2 Practitioner

      APM Group
      Jun 2012
  • Volunteer Experience

    • UK Chapter Lead

      Issued by Jesuit Alumni Ireland (JAI) on Mar 2020
      Jesuit Alumni Ireland (JAI)Associated with Neil Collins
    • Parent Teacher Association

      Issued by St. Albans Girl's School on Sept 2013
      St. Albans Girl's SchoolAssociated with Neil Collins