Farah Hasuna

Experience

• 

  Delta Essence Sdn Bhd

  Jan 2017 - Mar 2017

  Assistant Clerk

  I worked at this construction company during my semester break. As this is a construction company, therefore, the core responsibilities of my works include performing data entries for invoices in Microsoft Office Excel and bank slips as well as folding construction drawings. Besides, I also assisted in administrative work including data entry, filling and typing. The works also required me to have good communication skills as I also need to pick up a phone call or greet and meet engineers and manager project from other companies. Show less

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  Taylor's University

  Jan 2018 - Mar 2018

  Student Library Assistant

  I worked as student helper at Taylor's University library during my short semester. My works include assisting librarians in compiling old and unused books to donate to other university libraries. Besides, I also need to help students in finding reference books, journals and thesis. The most common work that I had done was arranging books on bookshelves according to their barcodes.

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  Institute For Research In Molecular Medicine

  Aug 2019 - Jan 2020

  Research Intern

  My worked at INFORMM USM Penang as a Biomedical research intern. I was also appointed as a temporary Research Assistant during my internship. As a RA, I was required to handle animal cell culture and run WST-1 assay, Western Blot and Dot Blot experiments as well as Bioinformatic tools. Therefore, I have an extensive experience in research field. Through my internship, I've also got to learn to prepare reagents and material by myself and handle inventory of reagents and consumable materials. Hence, this indicated that I can work as an individual under minimal supervision or as a team. There was also weekly meeting which required me to prepare Microsoft PowerPoint presentation for me to present and explain my research findings to my company supervisor. Show less

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  Prudential Assurance Malaysia Berhad

  Mar 2020 - now

  1. Adhering to the claims workflow in relation to Accident and Hospitalization claims procedure.2. Assess and provide justifiable claims according to policy terms and conditions, within the department benchmark, turnaround time and my authority limit.3. Ensure claims appeal, referral or complaint from any parties are attended to and respond within the benchmark set by the department.4. Closely follow up on outstanding cases.5. Attend to & handle enquiries from internal staff, branch staff, agents, policyholders/claimants and queries from other insurance companies. 6. Attend and involve with training for personal and career development.7. Assist team on system testing when required for enhancement. Show less

  • Assistant Manager

    Sept 2023 - now

  • Claims Executive

    Mar 2020 - Sept 2023