Michael Ng

Experience

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  Silicon Graphics, Asean

  May 1987 - May 1995

  Systems Engineer

  • Pioneered in the 3-man start up operation in 1987• Installed high-end UNIX 3D graphics systems for customers• Managed technical support for ASEAN-India with 4 software engineers• Trained local & regional distributors & developers

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  Sequent Computer Systems

  May 1995 - Jul 1998

  Product Manager, Asia Pacific

  • Identified & developed business strategies for data warehousing, BI solutions• Designed software architecture with high-end UNIX systems for clients• Developed business programs in finance & telecommunications industries• Responsible for pricing, product training, product introduction & press releases

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  Sun Microsystems

  Aug 1998 - Jul 2000

  Program Manager, Asia Pacific

  • Launched new technology initiative (remote services) in APAC• Managed implementation projects on remote services with major APAC customers• Created 2 monitoring call centers in Asia on private networks• Managed a business unit with a 7x24 monitoring call center of 8 (operations, sales, systems engineers), & a cross functional team of 10 (marketing & project managers) in Asia Pacific• Developed product life cycle for Sun storage systems, sales support programs & alliance partners Show less

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  Finesse Alliance, Singapore

  Jul 2000 - Aug 2003

  Senior VP - Professional Services

  • Account management of financial institution clients in Asean & Taiwan• Software architecture design, systems & business process review• Project delivery, design & implementation of software infrastructure to banks in Oracle & CRM applications• Project management (Digitel Philippines, CTCB Taiwan) in portals & mobile banking• Led a team of 15 project managers & developers in professional services

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  Firium Singapore

  Jul 2006 - Jun 2008

  Director - Professional Services

  • Managed consulting & services, responsible for P&L• Evaluation, design of software solutions, enterprise systems architecture to clients & its performance review• Ensured conformance, maintained software engineering best practice, CMMI methodology• Engaged clients (Stanchart, Ayudhya Fund, GE Money, UOB, OCBC, Great Eastern Life) on applications & services • Led the team of 12 staff (project managers & engineers) on enterprise software projects with banks, an insurance company & a telco operator Show less

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  DST Systems

  Jun 2008 - Aug 2009

  Manager

  • Account management of clients in financial services industry on software projects• Engaged client management at C level for sustainable business projects• Created opportunities for new software products and services with clients (Temasek, GIC, DBS Bank, Bank Danamon Indonesia, Citigroup Asia, AEGON-Religare India)• Led client projects with internal & corporate teams• Performed change management within organization, focused on customer orientation• Developed new business initiatives, wealth management programs & implementation in SaaS (Software as a Service) in Asia Show less

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  Lambda Systems Services, Singapore

  Sept 2009 - now

  Principal Consultant - Software