
Ebony Hamlet
Teller Manager/Trainer

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About me
President of Space In Time
Education

Howard University
1999 - 2003Bachelor of Science Biology and Chemistry 3.8Activities and Societies: Tennessee Club, Oh La La Dancer, Big Brothers Big Sisters of America

Union University
2011 - 2013Master of Education Secondary Education and Teaching 4.0Activities and Societies: Kappa Delta Pi, Shelby County District Attorney Mentoring Program
Experience

Washington Mutual Bank
May 2003 - Aug 2006Teller Manager/Trainer• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents• Order a supply of cash to meet daily needs • Completed all branch audits in appropriate time frames• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. • Adhered to and promoted all bank polices, directives, and procedures• Organized marketing campaigns that supported the bank’s community involvement and awareness• Recruit new tellers and oversee training programs• Coordinated the staffs daily work routines and assigned duties • Drove efforts in the branch to identify and implement a positive overall client experience Show less

Shelby County School System
Nov 2006 - Jul 2010Department Chairman/Teacher• Establish and enforce rules for behavior and procedures for maintaining order among students• Instruct through lectures, discussions, and demonstrations in Biology, Chemistry, and science subjects • Adapt teaching methods and instructional materials to meet students' varying needs and interests• Maintain accurate and complete student records as required by laws, district policies, and administrative regulations• Observe and evaluate students' performance, behavior, social development, and physical health• Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate • Prepare, administer, and grade tests and assignments to evaluate students' progress• Reported regularly to both the principal and vice principal • Trained colleagues at Annual Teacher In-Services • Executed school board presentations promoting innovative technology usage in Science classrooms system-wide Show less

Club Z! In-Home Tutoring Services
Sept 2007 - Jan 2020Tutor, Tutor Recruiter, and Enrollment Specialist• Provide private instruction to individual or small groups of students to improve academics• Teach students study skills, note-taking skills, and test-taking strategies • Administer, proctor, or score academic or diagnostic assessments • Assess students' progress throughout tutoring sessions • Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs, develop tutoring plans, or assess student progress• Supervised a team of 5-15 tutors and coached and facilitated interaction with students and teachers • Prepared tutor schedules, evaluated their performance, approved and calculated employees worklog for payroll Show less

Priority Technology Holdings
May 2010 - Jun 2020Senior Global Account Manager• Manage customer support questions including but not limited to: reporting and user setup questions, card orders, reject inquiries and rebate questions. • Schedule client account reviews. • Monitor volume trends and recommend action plans to address volume decreases. • Act as liaison between Clients and Operations if production issues arise. • Provide refresher training and demos on CPX products, if requested. • Initiate Optimization campaigns for under-penetrated portfolios, focusing on Supplier Enablement post 6-month supplier onboarding process. • Effectively communicate and track enhancement requests and perceived product gaps. • Work to answer customer questions and solve operational issues as they arise, including entering, tracking, and updating known technology issues and sharing any appropriate updates with the Client. • Support other requests or actions in order to meet the Client’s needs to ensure satisfaction with Priority Commercial Payments. Show less

A Space In Time
Dec 2020 - nowPresidentIf getting married in Atlanta, please check out our two locations Space In Time & Space In Time II. Both are housed in the same plaza just ten feet away from each other eliminating the need to flip the room! Discover The Space In Time District today!Space In Time provides a personal, private setting for intimate events at an affordable price. We are the perfect venue for your special events. We welcome all occasions. Our event venues are in the Sandy Springs neighborhood. Need more information Call/Text 404-692-3597. Explore the website at www.spaceintimeatl.com Show less

Space In Time II
Jul 2021 - nowPresidentThis is our second location! Discover Space In Time II. It is an Atlanta Event Space which provides a personal, private setting for intimate events at an affordable price. We are the perfect venue for your special event. We are open for all occasions in the Sandy Springs neighborhood. If getting married in Atlanta, please check out both of our locations Space In Time & Space In Time II. They are housed in the same plaza eliminating the need to flip the room! Explore the Space In Time District today at www.spaceintimeatl.com! Show less
Licenses & Certifications
- View certificate

Apprentice Teacher 415 Biology 7-12
Tennessee Department of EducationDec 2012
Honors & Awards
- Awarded to Ebony HamletEmployee of the Month American Express Nov 2014
Volunteer Experience
Mentor
Issued by Big Brothers Big Sisters of America
Associated with Ebony Hamlet
Languages
- spSpanish
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