Deep Enrich
Cristian Saravia
Technical Support
112 followers
Pasadena, Texas, United States
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About me
Licenciado en Ciencias de la Comunicación
Education
Lehnsen Las Américas
2007 - 2008Bachiller en ComputaciónLehnsen Las Americas
2004 - 2006Básicos Completos
Universidad de San Carlos de Guatemala
2017 - 2021Licenciatura Mass Communication/Media StudiesUniversidad de San Carlos de Guatemala
2010 - 2019Técnico en Publicidad Profesional Ciencias de la Comunicación
Experience
NCO Group
Mar 2013 - Aug 2014Technical SupportCSR
BikeSport Guatemala
Jul 2015 - Mar 2017Community ManagerProvide customer service to the customers, planning, strategic and content creation through the Facebook fan page.
Nearsol
Oct 2018 - Jul 2022Monitor Sprint financial service representatives for compliance with company policies. Review the calls per Supervisor or Manager request. Coach the representative to improve their opportunities areas.
Sprint CFS Quality Assurance
Jan 2021 - Jul 2022Customer Finance Service
Oct 2018 - Jan 2021
Anchorage By The Sea
Feb 2023 - Dec 2023Bilingual Front Desk AgentResponsible for greeting and welcoming guests and assisting with reservations; answering phones in a polite and friendly manner, helping guest making reservations, where to head it. Also has experience at restaurant Surf Point 360 helping the servers delivering meals, cleaning tables, washing dishes and as a houseman in the housekeeping department.
Licenses & Certifications
Human Devlopment Plus
Grupo BuróJun 2015- View certificate
Marketing Digital: Content & Community Manager
Universidad GalileoDec 2019
- View certificate
Omnisource Communication Intelligence.
Interlat GroupApr 2020 
La Imagen Gráfica y Las Reliquia del Mundo Ditigal.
Social Media DayMay 2015
Taller Curaduría, Selección y Estructura de la Exhibición.
La FototecaAug 2013
Volunteer Experience
Doctor Waza - Waza
Issued by Fábrica de Sonrisas on Feb 2010Associated with Cristian Saravia
Languages
- spSpanish
- enEnglish
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