Natalie Wagner

Experience

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  St Albans Orthodontic Centre

  Sept 2020 - Jan 2024

  Receptionist

  - Mastered customer relations by greeting patients, directing them to appointments, and answering questions about their treatment.- Developed expertise in scheduling software of Doit and hold accountability to take large payments of up to £3500.- Manage phone calls with no complaints, enhancing communication and speech skills.

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  Kerbside Coffee

  Jan 2024 - now

  Shift Lead/Barista

  - Responsible for cash handling and cash-ups, demonstrating accountability and trustworthiness in managing financial transactions. - Assist in managing inventory levels, monitoring stock, and placing orders to ensure sufficient supply with logistical skills.

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  The Language Gym

  Jul 2024 - Aug 2024

  Business Coordination Intern

  During my time at The Language Gym, I was involved in various aspects of the business:1. Educational Product Coordination – I created engaging materials for clients, using design tools to enhance the learning experience 📚 2. Expert Employee Guide Creation – I designed a comprehensive handbook for new employees, covering everything from the Mission Statement and Company Story to the Academic Methodology and In-House Rules. 📝 3. In-House Contracts – I developed a contract template for new employees, ensuring clarity and consistency across the organization. 📑 4. Sales Pitch Development – I crafted compelling sales pitches in both English and Spanish, which are used to attract new clients and promote the company's unique approach. 📈 Show less

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  King's Business School

  Sept 2024 - now

  Student Engagement Associate

  As a Student Engagement Associate at King’s Business School, I play a key role in facilitating a smooth transition for incoming first-year students🤝My responsibilities include:- Guiding new students through their first year, providing both academic and social support.- Promoting active participation in university life, including classes, societies, and faculty events.- Connecting students with university resources and addressing any concerns by liaising with relevant staff members. Show less