Nancy Kiama

Experience

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  Pharmaceutical Society of Kenya

  Nov 2006 - Mar 2011

  Administrator

  - Nurtured the growth of the membership of the PSK by about 10%; annually by reaching out to new members through networking with universities and the pharmacy & poisons board.- Oversaw revenue growth by 30%, this was mainly attained through the annual scientific convention that brought together pharmacists from all over the world and saw attendance rates grow from 100 participants to over 350, we also marketed the convention and got exhibitors and paid for presentations.- Created up-to-date database of the PSK membership that eased member communication and with email this saw a great reduction in cost of postage.- Administered payroll and statutory deductions for PAYE, NHIF, NSSF and HELB. - Successfully provided support for the development of the (1st) PSK Strategic Plan 2009 – 2014 by giving questionnaires to the members to fill in their expectations and collating their feedback- Handled the society’s accounts and managed the investment portfolio of unit trusts and money markets and had over 4 successful audits presented to the members in the annual general meetings. Show less

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  Fairtrade Africa

  Apr 2011 - Aug 2014

  Administation Officer - Kenya, Ghana, South Africa

  - Recruitment and Selection; managing the recruiting for the organization from Job descriptions formulation, advertising for potion across Africa,- Revised the organization HR policy to make it in line with best practices and Kenyan employment laws, used Advocates for International development (A4ID) to get pro bono lawyer to build an annexure for the South Africa regional office and based on this I developed the one for Ghana regional office. Trained staff on the new policy and producers for the organization.- Developed with a consultant the organizations salary structure using benchmark organizations, to ensure that staff were adequately compensated. - Developed a performance management toolkit that put together all aspects of performance management from the definition to the why in one document and introduced aspects of 360 feedback, 1:1 meetings with the line managers and Personal Development Plans (PDPs). - Introduced staff satisfaction surveys that took place twice annually, from the feedback received I formed a small change champions committee with representatives from the 3 regional offices Kenya, Ghana, South Africa and North Africa to come up with action plans on how to maintain our strengths and how to close the gaps in our weak areas. - Change Management;- Managed the organization's pension provider, medical and other insurances.AdministrationKey Deliverables- Developed monthly budgets together with the office assistant for purchase of office supplies .- Contact person with organization’s lawyer and handled all the legal issues pertaining office occupancy- Liaised with finance and ensured timely payment of utility bills to ensure there was no interruption of power, internet or telephone.- Developed office procedures that ensured staff were properly inducted into the organization and there was a conducive working environment. Show less

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  Cafédirect Producers’ Foundation

  Apr 2015 - Aug 2015

  Human Resources Consultant

  Key Deliverables- Providing comprehensive Human Resource management advisory services to the CPF team as they establish their CPF Africa branch office in Nairobi- Reviewing the existing UK- based policy and making recommendation on amendments to take into account Kenyan Labour Laws, this shall be done by introducing an annex to the main document where the Kenyan staff can refer to and the same shall also happen for the other regional offices to ensure that the organization maintains one main policy with country specific annexes attached.- Developing a procedures manual with necessary templates to guide in the implementation of the policy.- Reviewing the organizations reward system using benchmark organizations and developing a salary structure and incentive plan.- Developing the CPF Africa and WeFarm Africa payroll systems, and ensure processes are in place for timely payment of employee remuneration.- Development of CPF Africa’s performance management toolkit and train staff and managers on the new system.- Enroll CPF Africa for various insurance plans required for CPF Africa team members, including but not limited to: Staff Medical Insurance,Travel & accident insurance ,Equipment insurance; Show less

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  3M

  Jan 2016 - Mar 2023

  Human Resource & Operations Coordinator - Kenya, Nigeria & Ghana

  Human Resources• Leading recruitment processes for the 3 countries, due to the unique nature of the candidates required to create key networks in the industry. From Job Description, requisition, shortlisting, interviewing)• HR policies and processes development and maintenance for Kenya, Nigeria, and Ghana• Planning and coordinating various employee training to ensure that we have a continuous learning curve. (Performance Management Processes training)• Reward and benefits administration for staff in Kenya, Nigeria, Ghana, and Foreign Staff • Managing Foreign Service Employees in Host country (Car and House leases, statutory registration)• Implementing new HR system (Workday), coaching and supporting Managers and employees on how to use it.• Managing the Sales Incentives Plans for the sales team and guiding managers on performance issues.• Employee Engagement, Implementation of programs to foster growth and collaboration within the region (Team Building, Monthly meetings (SSA in Action)• Providing expert support and advice in areas of dispute resolution within the region.• Managing medical plans and pension funds to ensure optimal usage of resources available to staff.Facilities & Operations• Maintaining the financial systems and procedures by conducting regular review of these to ensure that they are fit for purpose.• Ensuring that internal financial procedures, systems, policies & controls are established, applied and complied with throughout by the all staff.• Ensuring compliance with local regulations in respect to finance and administration. (taxmanagement and statutory requirements in conjunction with the company’s auditors). • Implementing office procedures to ensure proper working environment for staff.• Vendor Management for proper service provision(contract negotiation) Show less