Zoraida Ortega

Experience

• 

  Southeastern Grocers

  Apr 2000 - now

  Responsible for assisting with the operational development of eighteen high volume stores, between the Key West and South Miami area. Teaching, coaching and training of store operations in the following areas : leadership development, team building, profitable sales growth , shrink controls, merchandising, labor controls, productivity. Responsible for shrink controls, safety and theft investigations within assigned district. Responsible for total store operations. Coaching, teaching and training of customer service, front end processes, cash controls and inventory management within assigned district. Responsible for coordinating trainings of new hires, and facilitating of new in position associates for three districts within the South Florida Region. Responsible coaching, teaching and training the deli and bakery operation within assigned districts. Ensured team development, leadership growth, sales increases and shrink controls.

  • District Director

    Sept 2023 - now

  • Human Resources Business Partner

    Dec 2017 - Sept 2023

  • Field Operations Specialist

    Jan 2014 - Dec 2017

  • District Asset Protection Specialist

    Mar 2013 - Jan 2014

  • Store Director

    Jan 2010 - Mar 2013

  • District Customer Service Specialist

    Feb 2006 - Jan 2010

  • Field Training Coordinator

    May 2003 - Feb 2006

  • District Specialist

    Apr 2000 - May 2003