Chris Jones

Experience

• 

  Mimis Cafe

  Aug 2008 - Apr 2013

  Server/Expo

  Provided guests with excellent customer service and provided them with an experience that brought continuing and new business.

• 

  EBay Inc

  Apr 2013 - Apr 2014

  Customer Service Specialist

  Created great customer experience on the phones as well as email to thousands of customers. Made the experience memorable and stress-free.

• 

  Toscano

  Jan 2014 - Feb 2015

  Server

  I provide supreme service to my guests using fantastic communication skills, multi-tasking, and personal connection.

• 

  Discover Financial Services

  May 2014 - Aug 2014

  Account Manager

  I provided superb customer service on the phone with customers daily. Provided a friendly and stress free environment while completing every task that was at hand.

• 

  The Wild Rose

  Feb 2015 - Mar 2017

  Server

  Create a professional fine dining experience for my guests and an atmosphere that people won't forget.

• 

  Copper Kitchen

  Mar 2017 - May 2018

  Server/ Bartender
• 

  DevMountain

  Apr 2017 - Aug 2017

  UX Designer
• 

  Domo

  Dec 2017 - now

  As a Senior Technical Advisor, I provide Top-tier customer service to Domo's largest and most strategic accounts. I provide strategic insight for business decisions, provide best practices, and troubleshoot technical issues with the customer. I operate as part of the customer's account team and am involved in all customer-related decisions and conversations.

  • Senior Manager, Technical Support

    Jun 2024 - now

  • Manager, Preferred Support | Retainer Consulting

    Apr 2021 - now

  • Preferred Support Team Lead

    Oct 2019 - Apr 2021

  • Senior Technical Advisor

    Mar 2019 - Apr 2021

  • Technical Advisor

    Mar 2018 - Mar 2019

  • Associate Technical Advisor

    Dec 2017 - Mar 2018