Elizabeth Haines

Experience

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  Foresters Financial

  Jan 1988 - Jan 1993

  Actuarial Analyst

  • Member of special project team created to decide on the strategy to replace administrative systems and to re-engineer business processes. Participated in Joint Application Development sessions to document administrative business and product requirements used to create a Request For Information document. Participated the installation of the new administration system.• Designed and programmed a new Universal Life and Annuity PC illustration systems for the sales force. • Modelled current sales force expenses to design a new compensation system.• Actuarial project leader for an expense study. Show less

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  Forester Life

  Jan 1993 - Jan 1996

  Business Lead/Actuarial Analyst

  • Member of special project team created to decide on strategy to replace UK administrative systems and to address re-engineering of business processes. The small size of the subsidiary and the numerous company initiatives necessitated many different roles at Forester Life.• Lead the development and launch of a new life insurance product for the UK market on a new central point of sale and policy administration systems. Developed, implemented and monitored project plans.• Designed an priced the new life product. Modelled sales force against a new compensation system and determined cost implications under various contract scenarios. • Provided technical support in Model Office for the testing of the new central point-of-sale system. Worked directly with the vendor at the vendor site to expedite and ensure the on time delivery of the point-of-sale system. • Developed an Excel Workbook in Visual Basic involving Actuarial computations that produced expected results for the new point of sale system being developed.• Re-programmed the illustration system for the product portfolio in order to meet government regulations. Show less

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  Foresters Financial

  Jan 1996 - Jan 1997

  Business Lead/Senior Actuarial Analyst

  • Lead the business team to prepare the company for the NAIC Model Illustration Regulation for January 1, 1997.• Developed, implemented and monitored business project plans.• Monitored progress and provided technical support for the Compliance Department on state re-submission of decreasing term, whole life contracts, and state forms.• Priced a ten-year renewable and convertible term product, re-priced decreasing term and whole life products.• Monitored progress and provided technical support for marketing, sales and training materials.• Developed new sales processes required to be in compliance with the NAIC Model Illustration Regulation. Determined the impact to current administrative procedures and developed new procedures required to support the new sales process.• Provided technical support in the development of training plans to introduce the NAIC Model Illustration Regulation, new products and sales process to the sales force and administration teams.• Participated in training sessions for the sales force by presenting the new products and sales processes to large groups of sales agents in various locations around the United States. Show less

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  CSC

  Jan 1997 - Jan 2004

  • On site, client facing IT consulting for implementation of life insurance administration systems including extracts to down stream systems.• Consulting on all aspects of the SDLC (system development life cycle). This included new business, policy service, actuarial, product design, government regulations, complex computations, fund and generate accounting, and commissions.• Consult with client's product development group to help design products that fit closely on the administration system in order to minimize system modifications. Study existing product base to identify modifications required to convert these products onto the new systems.• Create business and technical specifications for the products and product functions.Design, creation and execution of testing plans. Support and consult the client during the regression and parallel testing.• Business support and defect debugging for the technical and business team. Show less

  • Senior Business Analyst

    Jan 1999 - Jan 2004

  • Associate Business Consultant

    Jan 1997 - Jan 1999
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  DXC Technology

  Jan 2004 - now

  Business Consultant/Lead Business Analyst

  Key Accomplishments/Skills• Track record of delivering systems of high quality that are on time and on budget.• Building solid relationships with clients in order to their gain trust in the delivering consulting team.• Proficient at keeping clients and team on track to meet “go live” deadlines and using proactive approaches to resolve system problem reports, changes in scope and issues that arise during implementation.• Attain user acceptance of the system by working directly with the user during the testing phase.• Ongoing system demos to ensure an agile and quality delivery that reacts swiftly to client’s changing needs and environments.• Determine creative solutions to administering products on the system to avoid modifications. Responsibilities• Lead the business team to collect business and system requirements including product, user interface, process, workflow and downstream system interface requirements.• Analyze documentation, conduct interviews with subject matter experts, prepare and lead Joint Application Development sessions.• Define, design and solution the business requirements. Present to client for approval and sign off.• Recognize requirements that are tied to existing system limitations and not required for the new system/process/workflow. • Client facing agile system demonstration and training sessions that provide guided tours of the system including program ready business requirements. • Program debugging and business support for the technical team and business analysts.• Lead Change Control tracking, documentation and estimation during the implementation.• Cost benefit and impact analysis of additional changes requested by client. Solution and document innovative options available to the client.• Liaison between business and technical resources.• Creation and maintenance of Requirement Tracking Spreadsheet that ties requirements to coding and testing. Show less

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  CSC

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  Business Analysis Consultant