Ivanique Kemp

Ivanique Kemp

Customer Service Representative

Followers of Ivanique Kemp412 followers
location of Ivanique KempNassau, New Providence, The Bahamas

Connect with Ivanique Kemp to Send Message

Connect

Connect with Ivanique Kemp to Send Message

Connect
  • Timeline

  • About me

    "Time is the scarcest resource and unless it is managed nothing else can be managed. " Peter Drucker

  • Education

    • University of Arkansas

      2014 - 2015
      Master of Science in Operation Management
    • University of Arkansas

      2010 - 2013
      Bachelor of Science in Business Administration Accounting
  • Experience

    • Fidelity Bank (Bahamas) Limited

      Jul 2014 - Sept 2015
      Customer Service Representative

      Provide a full range of customer service, account management, and financial services support. Manage financial transactions such as deposits, withdrawals, account creation, and check cashing; and balance these transactions daily while displaying exceptional customer service and product knowledge. Communicate promotional offers and use persuasive sales tactics to upsell banking services to clients.

    • Network and Security Consultant Group

      Jan 2016 - Jul 2017
      Project Coordinator

      Develop client strategies by preparing work flow charts for projects and operations. Compile and analyze data to facilitate the budgeting, forecasting and risk management processes. Effectively communicate project scope, schedule, and budget with both customers and internal teams. Maintain detailed project documents and display exceptional customer service

    • Network and Security Consultant Group

      Aug 2017 - Nov 2019
      Business Developer and Project Manager

      • Business development both regionally and internationally • Conduct conference calls and face-to-face meetings with stakeholders • Coordinate the tasks to be completed by internal human resources • Develop detailed project management plans • Liaise with various suppliers to secure resources for procurements • Create project schedules • Conduct variance analysis at different phases of the project• Discuss agreements, contracts, SLAs and SOWs with contractors and sub-contractors • Discuss change requests with CTO and stakeholders • Ensure that all projects are completed at the stated date• Create, review and modify project budgets Show less

    • Focused Fitness Bahamas Ltd

      Oct 2019 - now
      Owner
    • Doctors Hospital

      Nov 2019 - Oct 2022

      Responsible for developing and implementing objectives, strategies and tactics for the Material Materials Management Department in support of Doctors Hospital’s goals and objectives in order to promote efficient and effective patient care. Engage in the procurement, requisition processing, inventory/warehousing and distribution of materials and services processes.

      • Supply Chain Manager

        May 2022 - Oct 2022
      • Assistant Manager Materials

        Nov 2021 - May 2022
      • Procurement Technician

        Nov 2019 - Nov 2021
    • Ports International

      Nov 2022 - now
      General Manager
  • Licenses & Certifications

    • Certified Associate in Project Management (CAPM)®

      Project Management Institute
      Apr 2018
      View certificate certificate
    • First Aid CPR AED

      American Heart Association | American Stroke Association
      Jan 2020
    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Mar 2018
  • Volunteer Experience

    • Accreditation Personnel

      Issued by 2015 IAAF World Relays on May 2015
      2015 IAAF World RelaysAssociated with Ivanique Kemp
    • Reservations and Meet Coordinator

      Issued by Blue Marlin Track and Field Classic on Jun 2017
      Blue Marlin Track and Field ClassicAssociated with Ivanique Kemp