Zayyan Teh

Experience

• 

  Tony Roma's Franchising

  Jan 2011 - May 2011

  Waiter

  Up selling the menu and taking care of customer needs & satisfactions.

• 

  Shangri-La Hotels and Resorts

  May 2011 - Jul 2015

  A talented and effective communicator who has an energetic approach to work and a friendly personality. Committed to the development and growth of people, process and procedures. Has a strong desire to make a real and measurable difference to any company, and is more than willing to undertake on-the-job training. A hard working individual is prepared to put in long hours to ensure that the company hits its performance and targets. Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 571 guest rooms and suites, 7 function rooms, 3 restaurants, a lounge, an indoor pool and a health club. Working currently as a Guest Service Agent with 3 years, 3months and 7 days of experiences in the hospitality industry.Developed problem-solving skills with guests and interpersonal skills with guests at all levels. Abilities to work independently and a fast learner to deliver tasks within time frame while under pressure and execute duties in a systematic order. Show less A talented and effective communicator who has an energetic approach to work and a friendly personality. Committed to the development and growth of people, process and procedures. Has a strong desire to make a real and measurable difference to any company, and is more than willing to undertake on-the-job training. A hard working individual is prepared to put in long hours to ensure that the company hits its performance and targets. Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 571 guest rooms and suites, 7 function rooms, 3 restaurants, a lounge, an indoor pool and a health club. Working currently as a Guest Service Agent with 3 years, 3months and 7 days of experiences in the hospitality industry.Developed problem-solving skills with guests and interpersonal skills with guests at all levels. Abilities to work independently and a fast learner to deliver tasks within time frame while under pressure and execute duties in a systematic order. Show less

  • Service Leader

    Mar 2015 - Jul 2015

  • Front Office

    May 2012 - Mar 2015

  • Guest Service Associate

    May 2011 - May 2012
• 

  SkySea Cruise Line

  Sept 2015 - Jun 2016

  Assistant Waiter

  Provides a friendly & professional service to the guest in the restaurant & buffet area, & assists the waiter in anticipating &fulfilling the guest needs.

• 

  Princess Cruises

  Oct 2016 - May 2020

  Junior Waiter

  Friendly and service-oriented hotelier of first hand experienced in high volume, fast paced dining room and buffet environment with total 10 years experiences in hospitality. A dependable team player who brings excellent interpersonal skills, professional, etiquette and passion to ensure customer satisfaction to your company.

• 

  JA Resorts & Hotels

  Jul 2021 - Jan 2024

  • Senior Resort Host

    Aug 2023 - Jan 2024

  • Resort Host

    Jul 2021 - Aug 2023
• 

  Solaire Resort

  Feb 2024 - now

  VIP FNB Supervisor