Amela Causevic

Experience

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  PE Elektroprivreda BiH

  Jul 2000 - Mar 2021

  Head of ICT planning and development department

  Analysis of business requirements for information systems implementationPreparation of short-term and long-term development plans for ICT systemFeasibility studies, analysis and solution design for IT system developmentDefining procedural framework for planning and development of IT system, documenting of the change management in IT systemBusiness process analysis, data model analysis, definition of requirements for integration of applications in the information systemProject management: IT infrastructure projects, implementation of in house and third party solutions to support different business processesRedesign of IT system to migrate core capabilities to different platformsIntegration of third party services supporting key business processes for energy distribution and supplyMaintenance for implemented systems after release to productionReference projects:AMM (Advanced Meter Management) (vendor solutions Itron, Landis&Gyr, Iskraemeco)Contact center and CRM (Oracle Siebel)Meter Data Management (MDM, NITES)ESB platform and integration with systems supporting core business processes for energy distribution and supply SCADA/DMS/OMS (Siemens, Spectrum 7)Sales software for energy supply (Microsoft Dynamics, NAV)Standard for electronic data interchange (EDI) on the electrical electricity market in Bosnia and Herzegovina (USAID) Show less

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  Faculty of Electrical Engineering University of Sarajevo

  Sept 2000 - Jul 2011

  Assistant Professor
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  Symphony.is

  Mar 2021 - now

  • Delivery Director

    May 2023 - now

  • Service Delivery Manager

    Mar 2021 - May 2023