Annie Dai

Experience

• 

  Bottega Veneta

  Mar 2014 - Sept 2014

  Sales Associate

  -Worked with sales team to collaboratively reach sales targets, consistently meeting or exceeding personal quotas by as much as 95%.-Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

• 

  T-Mobile

  Mar 2015 - Apr 2019

  • Protected store from loss or theft by setting and enforcing clear security policies. • Managed all aspects of store operations, including organization, maintenance, and purchasing functions. • Reported to district manager regarding all store and staff issues, financial goals, and sales.

  • Store Manager

    Nov 2018 - Apr 2019

  • Sales Associate

    Mar 2015 - Oct 2018
• 

  Bank of America

  May 2019 - Aug 2022

  Customer Service Representative

  • Assists supervisor/manager with the supervision of daily activities for a group of representatives handling customer service inquiries, fraud detection and investigation, and problems via the telephone or other communication processes• Professionally and actively refer clients to Account Managers who will explore potential solutions to solve the problems identified • Follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations Show less

• 

  Associated Students Inc., CSUF

  Jun 2022 - Jun 2023

  Student Assistant
• 

  Deloitte

  Jun 2023 - Aug 2023

  Tax Intern
• 

  California State University, Fullerton

  Aug 2023 - now

  Teacher Assistant/Analytic Lab Student Assistant