Roger Bermea

Roger Bermea

Medical Readiness Director

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location of Roger BermeaSan Antonio, Texas Metropolitan Area

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  • Timeline

  • About me

    Client Success Manager l Curriculum Development | USAF Veteran | Operations | Training and Development

  • Education

    • Webster University

      2020 - 2020
      Graduate Certificate in Project Management
    • Webster University

      2017 - 2019
      Master of Business Administration - MBA / Master in Healthcare Administration Health/Health Care Administration/Management
    • The University of Texas at San Antonio

      1994 - 1996
      Bachelor or Science Biology, General

      What a great experience being a Non-Traditional late 20's student...

    • Webster University

      2017 - 2018
      Master of Business Administration - MBA 3.8
    • Webster University

      1999 - 2000
      Master's Degree Dual Master's Business Management / Human Resources
  • Experience

    • United States Air Force

      Jul 2006 - Aug 2009
      Medical Readiness Director

      • Remotely Responsible for 2700+ medical personnel and 120+ medics transported globally for medical contingencies.• Managed sourcing for 17 humanitarian medical missions that resulted in 1.8K patients treated and 15 education exchanges completed. • Acted as Lead Project Officer for a federal campaign that raised $6.12M in funding. • Presided as the Tricare Operations & Patient Administration Director serving 14K beneficiaries on Oahu & surrounding islands.• Improved mission-ready rating for the health services inspection which resulted in the first-ever Association for Ambulatory Health Care (AAAHC) accreditation for the organization. Show less

    • United States Air Force

      Aug 2011 - Jun 2015

      • Directed 19 medical staff, trained 1456 students, managed $6.3M in equipment & resources on 128-acre field site• Subject Matter Expert in areas of administrative, financial, operational, and strategic management for unit• Managed and maintained budgeting for the department, including financial planning efforts, with an emphasis on the various medical missions.• Certified Air Force Supervisor Instructor; provided curriculum development, review and analysis along with student administration and recognition, training evaluation and inspection program• Delivered over 1000+ hours of classroom and field training, praised by students, peers and senior leadership• Remotely Supervised 5 geographically separated supported organizations, oversaw 9,000 patient visits, 27 aeromedical evacuations & enabled 7,000 combat missions serving as Chief of Staff to Director of Operations.• Managed $4M mobile Expeditionary Medical Support training platform, vital to guiding 18 global sites and 2 training exercises internationally.• Medical Readiness Advisor and TRICARE liaison with local hospitals for healthcare of military personnel. • Compiled and prepared complex operational and financial reports with analytical recommendation in regards to trends with applicable recommendations or conclusions• Established and maintained productive working relationships with diverse staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach for conflict management • Winner of National Award: 2013 Medical Readiness Training Instructor of the Year. Show less Utilized keen analysis to review 4,000 medical officer applications. Showcased the Air Force Medical Service to 60 medical professionals and influencers resulting in an amazing 83 percent of attendees accepting commissions into hard-to-fill medical officer positions across the Air Force.Managed $2.5M HP marketing budget with Strategic Marketing Division; coordinates all Health Profession advertisement initiatives and projectsDirected $90K National HP Convention plan funding, reviews/approves all HP marketing materials/literatureFacilitated FY11 AFRS $1.2M Media Plan; prioritized Surgeon General’s hard-to-fill specialties; diversity focused initiativesNarrated Air Force's first ever Spanish commercial which aired in over 1800 radio and television stations. Show less

      • Program Director, Expeditionary Medical Support

        Aug 2012 - Jun 2015
      • Air Force Health Professions Marketing Liaison

        Aug 2011 - Aug 2012
    • Various Public / Private Organizations

      Jun 2015 - May 2024
      Senior Healthcare Consultant

      Feel free to request my resume!GBK Consultants LLC - Subject Matter Expert Clinical Operations for Defense Health Agency (DHA)InGenesis - Director, Healthcare Administration in Midland, Dallas and San AntonioAlbertsons Corporate Office - Senior Project Manager Customer Experience Immersion Health - Account Executive / Independent ContractorUT Health San Antonio- Long School of Medicine - Senior Program / Project Manager CredentialingTenet Healthcare - Senior Provider Relations Program ManagerWarrior Healthcare - Co-owner Lab / Pharmaceutical Sales / Durable Medical Equipment Show less

    • The Center for Health Care Services

      Feb 2023 - Jan 2024
      Senior Trainer

      The Center for Health Care Services improves the lives of people with mental health disorders, substance abuse challenges, and developmental disabilities. Services for adults, children, the elderly, and veterans include Mental Health, Developmental Disability, and Substance Abuse• Supervises instructor led training activities, including classroom management and facilitator led training.• Directs and monitors performance and adherence to training standards of Trainers• Develops and monitors processes and procedures to ensure consistency in the classroom experience for all trainees. Assists with documentation and record keeping as required• Works cooperatively to develop curriculum training solutions to improve outcomes and meet the needs of the business• Develops and oversees the development of training courses, materials, and job aids as appropriate.• Provide oversight of Organizational Planning / Quality Assurance Improvement• Managerial activities may include but are not limited to, participation in hiring, training, motivating, evaluating, and reviewing front office staff• Certified CPR Instructor • Certified Satori Alternatives to Managing Aggression Instructor Show less

    • Get Well

      Jan 2024 - now
      Customer Success Manager

      • Responsible for 400 in-patient monitors in San Antonio and Kerrville VA hospitals• Collaborates with hospital staff and internal teams to gain alignment on the interactive patient care creating a blueprint for positive patient experience for veterans• Provides pathway for nurse engagement, focusing on increased utilization, and leading projects of functionality to drive outcomes • Develop, manage and maintain excellent relationships with all nursing staff, hospital administrators and other key client contacts• Serves as the primary points of contact in our account model for the client, providing superior customer success to patients, nurses, administrators, and other staff members Show less

  • Licenses & Certifications