Britany Phillips

Experience

• 

  Walmart

  Sept 2016 - May 2019

  Department Manager/asset protection

  Delegating different task to associatesManaging 3 departmentsPrice changesMod changesStockingCleaningRunning registerWatching camerasSecuring itemsChecking receiptsChecking spill stations/filling itemsCustomer serviceAnswering/transferring phone calls (fitting room)

• 

  Allied Universal

  May 2019 - now

  Security Officer/lobby guard

  Greeting different vendors, contractors, new hires, employees, directors, etcTaking messages from different people around the world and passing information down.Transferring phone calls to the right person/departmentHandling pool car keys when they are returnedCalling taxi services for people who need to go back to the airport.Working with bridge operator consoleEscorting people back to the cafe to have computers fixedCleaning desk areaDealing with site issues such as emergency calls, call offs, officer complaints, escorting aggravated employees/others off property, towing cars, trailers, etc off property for client etc.Making schedule/changesEnforcing client policyChecking site frequently for damages, making sure gates are closed/working, suspicious activity, etcChecking identificationProviding customer serviceCommunicating with clientAnswering/transferring phone calls (Executive front desk)Responding to client emailsUsing Microsoft/team etcOccupying gates that are unarmedHelping visitors with directions and taking identificationWatching camerasGiving out certain badges and checking badges to make sure they are still employed when badge doesn’t work. Show less