Akshay Adarkar

Experience

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  Atharva College of Engineering

  Jul 2017 - Apr 2018

  Customer Support Engineer

  •Technical Support: Provided frontline technical support to end-users, resolving issues related to hardware, software, network connectivity, and peripheral devices. Ensured quick and effective resolution of IT problems, minimizing downtime and enhancing user productivity.•System Installation & Configuration: Installed, configured, and maintained desktop and laptop computers, operating systems, and applications for new and existing employees. Managed user accounts, permissions, and access rights to ensure secure and appropriate access to IT resources.•Hardware Maintenance: Diagnosed and repaired hardware issues, including desktops, laptops, printers, and other peripherals. Performed routine maintenance and upgrades to keep equipment running efficiently and extend its lifespan.•Software Troubleshooting: Assisted users with troubleshooting and resolving software issues, including operating systems, productivity software (e.g., Microsoft Office), and specialized applications. Ensured software was up-to-date with the latest patches and updates.•Network Support: Provided support for basic network issues, including connectivity problems, VPN setup, and configuration of networked printers. Collaborated with the network team to escalate and resolve complex network issues.•Asset Management: Tracked and managed IT assets, including hardware and software inventory, ensuring accurate records of equipment and licenses. Assisted with the deployment and decommissioning of equipment as needed. Show less

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  Aforeserve.Com Ltd

  Nov 2019 - Jul 2021

  Security Support Engineer

  Problem related to network, ticket logging,DR drill activity Preparing Audit Report , working on switch hub and routersSecurity softwares and hardware related issue,Incident Monitoring

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  PRIMUS Global Services

  Jul 2021 - Oct 2022

  Cyber Security Engineer

  Managed and maintained Symantec Antivirus solutions across 7000 servers and 40K endpoints, ensuring comprehensive protection against malware, viruses, and cyber threats..Conducted regular updates and configuration of Symantec Antivirus profiles, improving overall system security and performance.•Monitored and analyzed security logs and incidents, leveraging Symantec’s reporting tools to identify and address potential vulnerabilities.•Collaborated with the IT team to deploy Symantec security patches and updates, minimizing downtime and ensuring seamless protection.•Provided technical support and training to users on best practices for utilizing Symantec Antivirus software effectively. Show less

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  Multi Commodity Exchange of India Ltd.

  Oct 2022 - Feb 2024

  Senior Executive

  •F5 WAF: Configured and managed F5 Web Application Firewall (WAF) to safeguard web applications from threats such as SQL injection, cross-site scripting (XSS), and distributed denial-of-service (DDoS) attacks. Customized security policies to align with specific application needs and industry regulations.•Proxy & Firewall Management: Administered and optimized network security through the deployment and maintenance of proxy servers and firewalls, ensuring secure access and data flow across the organization’s network. Implemented advanced filtering and access control policies to prevent unauthorized access and data breaches.•Data Loss Prevention (DLP): Led the implementation of Data Loss Prevention solutions to monitor, detect, and block the unauthorized transfer of sensitive data, ensuring compliance with data protection regulations. Conducted regular audits and policy reviews to maintain DLP effectiveness.•Two-Factor Authentication (2FA): Integrated and managed 2FA solutions to enhance authentication security across critical systems and applications. Provided user training and support to ensure smooth adoption and minimal disruption.•Antivirus Solutions: Oversaw the deployment and regular updates of enterprise-level antivirus software to protect endpoints from malware, viruses, and other cyber threats. Analyzed security incidents and coordinated response efforts to mitigate risks.•Endpoint Detection and Response (EDR): Managed EDR tools to monitor and analyze endpoint activities, quickly detecting and responding to potential threats. Implemented incident response protocols to contain and remediate security breaches. Show less

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  EY

  Feb 2024 - now

  Senior Consultant

  •Data Loss Prevention (DLP): Managed and deployed DLP solutions to monitor and protect sensitive data across the organization. Configured DLP policies to prevent unauthorized data exfiltration and ensure compliance with data protection regulations. Conducted regular audits and incident analysis to identify and mitigate data leakage risks.•Digital Rights Management (DRM) / Information Rights Management (IRM): Implemented DRM/IRM solutions to control and protect access to digital content and sensitive documents. Established and enforced rights management policies, ensuring that only authorized users could view, edit, or share critical information. Collaborated with legal and compliance teams to align DRM/IRM practices with regulatory requirements.•Data Classification: Led initiatives to classify data according to sensitivity and regulatory requirements. Developed and enforced data classification policies, ensuring that data was appropriately labeled and handled according to its classification. Worked with cross-functional teams to integrate data classification into everyday business processes and IT systems.•Gap Assessment: Conducted comprehensive gap assessments to evaluate the effectiveness of existing DLP, DRM/IRM, and data classification strategies. Identified areas of weakness and provided actionable recommendations to close security gaps and enhance data protection. Developed and presented reports to senior management, outlining findings and suggested improvements. Show less