Thandi Seisa

Experience

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  South African Police Services

  Mar 2003 - Nov 2005

  Administrative Clerk

  Compiling of reports for criminal statisticsBooking of business trips for senior managementArrange for maintenance of office equipmentAccess and read emails in order to identify post and distribute correctlyResponsible for receiving and sending of faxesRegister cases on the Case Administration SystemOperate switchboard for three different buildings

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  South African Revenue Services

  Nov 2005 - Feb 2008

  Administrative Assistant and Customer Service Agent

  Processing of returns on Bulk data capturing systemFiling Tax ReturnsActing team leaderPeer training

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  Easigas Pty Ltd

  Mar 2008 - Feb 2012

  Customer Service Consultant

  Ensure telephone is answered within 3 ringsAccurate order processing On-time customer deliveries Adhere to front office telephone log on and off rules Complaint resolution regarding to issues relevant to CSC within the set response time Feedback on order and delivery amendments to customers Feedback on credit hold releases Take corrective action to items raised by KPI report Adhere to policies and procedures. Ensure all orders for bulk and packed are in Gas business system (as per order taking procedures) Provide a list of customers on stop gas daily to CSC back office credit Communicate confirmed orders to customers by 9:00 am dailyPerform after hours/standby duties as assigned Show less

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  Le Ashma Recycling

  Mar 2012 - Nov 2013

  Managing Daily Operations of the Company

  Ensuring that the hired staff is trained in their field of workResponsible for ensuring that machinery and equipment are in good acceptable working condition.Interact with employeesPrepare monthly reportsLiaising with the other departments in the company to ensure smooth running of the business i.e. Finance department, Admin department and the HR department

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  ADI Global Distribution

  Aug 2015 - Nov 2015

  Database Administrator

  Maintain database by entering new and updated customer and account informationProcesses customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Verify entered customer and account data by reviewing, correcting, deleting, or re-entering data; combining data from various systems when account information is incomplete; purging files to eliminate duplication of data.Test customer and account system changes and upgrades by inputting new data; reviewing output.Checking of the addresses, telephone numbers, email addresses etc.Collate database files from branches and projects to one data fileUpdate information from mailing list –customer feedback via Lyris and salesProspection list Internet researchBuilding of additional prospection list of security installers etc. Show less

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  Toro Human Capital

  Sept 2016 - Apr 2017

  Site Project Manager

  Maintain Toro Human Capital site office and keep it in an orderly mannerResponsible for coordinating and managing the day to day running of Toro Human Capital staff contracted to Air BPCompiling the contract staff’s weekly and monthly timesheets so that wages and salaries be paid timeously and appropriatelyAttending daily morning meeting with the Air BP management to reflect on the previous day’s highs and lows, safety issues that arose and the way forward for the day ahead.Managing our Air BP contracted staff’s administration duties i.e.Leave forms, timesheets, payslips, renewing of contracts and any other related duties.Calculation of salaries/wages breakdown i.e.Overtime and shift allowanceCoordinating training for both Toro and Air BP permanent staffCompiling weekly reports for my managers at Toro Human CapitalEnsuring that there’s a free flow of communication between the two companies and staff members Show less

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  Safety at Work

  Oct 2017 - now

  Sales Administrator

  Book in incoming inventorySource products from our suppliers, Create quotations, place orders and invoices for our customers on Quick books.Follow up on back ordersHandle and resolve customer queriesFollow up on outstanding paymentsSend out monthly statements to customersSend weekly and monthly sales report to the ManagerAssess and recommend suitable PPE and safety products to new customers

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  DA

  Oct 2018 - now

  Field Support Officer