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Nour Yaseen , PMP

Nour Yaseen , PMP

IT service Desk and technical support officer

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location of Nour Yaseen , PMPJordan

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  • Timeline

  • About me

    Information Technology Project Manager @ Bank al Etihad | IT Service Management

  • Education

    • Al balqa applied university

      2006 - 2010
      Bachelor's degree Computer Engineering good

    • Al-Balqa' Applied University BAU

      -

  • Experience

    • Capital Bank of Jordan

      Mar 2014 - Sept 2018
      IT service Desk and technical support officer

    • Bank al Etihad

      Sept 2018 - now

      • Information Technology Project Manager

        Sept 2021 - now

      • Service Desk & product Manager

        Sept 2018 - Sept 2021

  • Licenses & Certifications

    • Agile® Foundation

      Udemy
      Apr 2020

    • Cobit 5 Foundation

      Udemy
      Dec 2018

    • ITIL Service Operation

      Udemy
      Feb 2020

    • Cisco Certified Network Associate Service Provider Operations (CCNA)

      Cisco
      Jan 2011

    • Project Management Professional (PMP)

      Project Management Institute
      Jul 2024

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jan 2016

    • Microsoft Certified Solutions Associate (MCSA)

      STS - Specialized Technical Services