Jacob Russell

Experience

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  Patriot Construction

  Jun 2011 - Jul 2011

  Landscaper

  Working for Patriot Construction allowed me option of a summer job. By working for Patriot, it allowed me to experience what a job includes. Such as getting up every morning and going to work, and working with customers to understand what their needs are and how to fulfill them. The project I had during the summer was renovating the entire landscape of the homeowners. We ended up building a 25 foot retaining wall and planted trees and bushes in the front of the house. In the back yard, we landscaped around their deck and fence line to add more color. I enjoyed working for Patriot Construction and thank them everyday for allowing me this opportunity I was offered. عرض أقل

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  Autohaus of Peoria

  May 2012 - Nov 2013

  I transferred my position at Autohaus of Peoria from the Lot Attended to a team member in our BDC department. I made this decision due to the fact that the BDC will allow me to expand my experiences. While in the BDC, I was able to learn more about automotive services, helping customers with appointments or issues they may have had and selling cars. Although I am not a full time sales representative, I had the pleasure of selling cars on my own and helping customers pick out their next vehicle. I enjoy being able to work one on one with the clients and be of assistance to them. عرض أقل As a Lot Attendant, I had to manage and up keep the lot in front of the dealership. I would have to check in the new cars that would come off of the transporter trucks. There was a lot of responsibility with this job due to the fact that I worked one on one with the sales team and management to make sure all vehicles were delivered on time and had gas in them for test drives. I worked 40-48 hours a week with this job over the summer and became part time when I was finishing up my Senior year of High School. I gained a lot of experience by dealing with customers and upper management during my job. I enjoyed it very much. عرض أقل

  • BDC

    Jul 2013 - Nov 2013

  • Lot Attendant

    May 2012 - Jul 2013
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  Bob Lindsay Honda

  Dec 2013 - Apr 2015

  As a dealer facilitator my duties included scheduling appointments for sales and after sales, working alongside management to create forms and events, mailing letters for events, sending Thank you’s and learning various positions to fill in for missing personnel. Later when I became a sales representative, I sold new and used vehicles, followed up with clients, fulfilled a customers wants and needs. Accounting; Office Filing; Closing Service Repair Orders; Schedule "We Owe" Appointments; Answer Phone Calls; Help Sales Department; Switch Dealership Records/Forms into Google Drive

  • Sales Representative

    Aug 2014 - Apr 2015

  • Dealer Facilitator

    Dec 2013 - Aug 2014
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  Autohaus of Peoria

  May 2015 - Apr 2016

  Internet Sales Manager/Sales Representative

  My responsibilities included following up with clients, maintaining certification in three different brands, creating and maintaining customer relationships and fulfilling the clients wants and needs. I was also the Internet Manager for Audi, Volkswagen and Porsche. While being the Internet Manager, I was in charge of setting appointments for Internet Leads and handling them from start to finish. I also worked along side Audi and Volkswagen digital representatives to establish best ways to contact clients and different ideas on how to make our emails stand out. I grew my knowledge greatly in E-Leads CRM and with the manufactures websites to gather marketing templates and banners to use for our responses. I was also in charge of keeping track of where customers found on online and track them on our website to see how they navigate and what they search to find specific vehicles. عرض أقل

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  Grossinger Auto Group

  Aug 2016 - Nov 2016

  Sales Representative

  My responsibilities included selling new and pre-owned vehicles while maintaining certification in various brands. I also helped train new hires on products and selling tactics. I began to help with Internet Leads and phone calls when needed and work along side with management while working numbers. I expanded and began writing comments and descriptions of new and used vehicles for your inventory.

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  Elite Mercedes

  Jan 2017 - Dec 2017

  Service Advisor

  Schedule service appointments, utilize ADP, answer phone calls and maintain certification in Mercedes-Benz. Work alongside the parts department and technicians in order to explain service and repairs that are needed for customer’s vehicles.

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  ProMax

  Jan 2018 - Jun 2019

  Work with current and new customers by reducing their current credit bureau rates. Help dealers stay compliant with all FCRA regulations and match reports to their banks FICO score version. Create reports and presentations for management. Keep all customer contracts, invoices and other information confidential and organized. Contact and demonstrate software to dealerships by phone, email and GoTo Meeting. Generate more leads by cold-calling, web inquires and contacting current customers. My current role is assisting and building relationships with dealerships nationwide by providing marketing tools such as ProMail (Direct Mail) and Ringless Voicemails. Along with marketing I assist them with generation of automotive leads through various programs we offer such as Bankruptcy leads, Market Thief (Trigger Leads) and ProLeads (Internet Leads).

  • ProCredit Express Account Executive

    Aug 2018 - Jun 2019

  • Marketing Consultant/Lead Generation

    Jan 2018 - Jun 2019
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  Yemm Auto Group

  Jul 2019 - Feb 2021

  Automotive Service Advisor

  Schedule service appointments, utilize ADP and AutoPoint, answer phone calls and maintain certification with Chevrolet. Work with parts department to locate parts and find arrival time to inform customers. Quote repairs and maintenances to customers upon drop-off. Monitor repair orders and create priority list to ensure vehicles will be completed as promised. Contact customer’s extended warranty company to potentially cover repairs. Train new service manager and advisors.

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  Elite Mercedes

  Mar 2021 - now

  Assistant Service Manager

  Schedule service appointments, utilize ADP and Xtime, answer phone calls and maintain certification with Mercedes-Benz. Work alongside the parts department and technicians to create a promise time for customer vehicles. Deliver customer vehicles and shuttle customers when needed. Adjust tire pressures and help in shop with repairs when required. Cashier customers and run daily deposit. Track shop hours daily. Fill in for current service manager when out of the office. Help train new hires.

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  Men's Chorus of the Ozarks

  Feb 2022 - now

  President and Treasuer

  As President and Treasurer, I am responsible for overseeing the financial health and operational success of the organization. I create and manage the annual budget, run mothing reports to assess productivity, and hold regular meetings with the board of directors to discuss progress and challenges. I also hand the hiring process, create contracts for new positions, and train new members in their roles and responsibilities. In addition to managing operations, I lead efforts in fundraising, marketing and managing members and committees to ensure the continued growth and success of the Chorus. عرض أقل