
Jayakrishnan R

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About me
IT Specialist
Education

Sikkim Manipal University
2009 - 2011Master of Business Administration (MBA) Finance, Marketing
University of Calicut
2005 - 2008Bachelor of Commerce (B.Com.) Business/Commerce, General
Kannadi Higher Secondary School
2004 - 2005Higher Secondary Business/Commerce, General
Gurukulam Higher Secondary School
2003 - 2003Secondary School Leaving Certificate
Experience

Oracle
Jun 2009 - Nov 2011Oracle Corporation is a multinational computer technology corporation. The world’s leading supplier of information management, and the world’s second largest independent software company. The company offers its database, tools and application products, along with related consulting, education and support services, in more than 145 countries around the world.Profile : Sales Compensation AnalystWork Profile:• Handling both License and Support LOB Sales compensation.• Verifying the Sales reps compensation/commission plan containing his/her target, rates, attainment variable, com-plan start date to end date, eligibility of products to sell, currency.• Process JE adjustments, Cost Center Changes, Interco adjustments.• Download plan acceptance report from OFO/Workspace.• Building hierarchy in the ECA (Enterprise Compensation Application).• ACS Projects report download into excel and perform sanity checks and then organize the data using Lookups and pivot table and then upload to CBMS (Contract Base Management System).• General reviews will be done by the analyst handling the country.• Generate Pay list in ECA (Enterprise Compensation Application).• Based on the sales credits and sales rep’s compensation plan, the commission will be calculated.• Create pay list review file and consolidate the payments from all the LOB’s.• Performance report/Commission statements are analyzed and sent to the Sales.• Handling sales rep queries.• Prepare SCT (Sales Credit Tool) and send it to the booking team. Show less Profile : Order Administration AnalystWork Profile:• Processing LFYS (License & First Year Support) Transactions which involves interactions with upstream(Sales & Contracts) and downstream(Accounts Receivables, Cash Apps, Credits & Collections, Rev-rec, Data Desk, Support Renewals & Shipment verification team) etc.• Processing CMRB (Credit Memo & Re-Bill) orders.• Perform POP Eligibility Analysis Report for APAC.• Perform Agreement audit on monthly basis.• Validating Input Quality file shared by project team.• Assigning Orders to the team.• Maintaining Daily Productivity Tracker.• Updating Flash report on daily basis in apex.• Performing Pre & Post Quality check for the team.• Run Time Card Report on weekly basis.• Run un-booked order report, OM-AR and Holds report during Q-Ends.• Validate Un-Booked Report, CTS Report, Holds Report and OM-AR Report.• SPOC for few acquisitions and SCA (Sales Credit Automation).• Handling post booking queries, routine issues and escalations.• Performing CMRB analysis including RCA (Root Cause Analysis) for the entire team. Show less
Sales Compensation Analyst
Feb 2011 - Nov 2011Order Administration Analyst
Jun 2009 - Feb 2011

Eisa Alderbasti Group
Jan 2012 - Jul 2016IT Business AnalystEisa Alderbasti is a leading Auditing/Consulting firm with diverse services including IT consulting services, established in the year 2005, which has diversified business interests in The State of Qatar.Profile: Business Analyst - ITWork Profile:• Identify client needs and develop customized software solutions: this involves understanding primary objectives and implementing solutions to established budgets.• Gather Business Requirements, analyze data/workflows, and document the scope.• Develop prototype of new operation processing application. Meet with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and Functional Requirement Specification.• Lead and implemented Course Management System starting from the initial business case development.• Conducted defect review meetings that included personnel from both business and development.• Restructured organizational hierarchies and aligned it with ERP processes• Instructed and trained employees at site to adapt the changes in business process• Redesigning business processes for increasing efficiency• Testing and training staff on using ERP system• Helped in prioritizing defects based on resources/effort/business impact. • Authored business scenarios and test scripts based on the business requirements. • Interacted with offshore test team and answered any requirement related queries.• Assisted project manager with release planning activities, testing team with test scenario review and questions related to requirements. • Tracked errors and bugs to maximize code performance by rectifying the same.• Created help/user guides for client. Show less

Al Mana
Aug 2016 - nowIT Support Specialist
Licenses & Certifications

GNIIT (Software Engineering)
NIIT LimitedOct 2010
Languages
- enEnglish
- maMalayalam
- hiHindi
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