Carrie Brown

Experience

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  Millennia

  Jun 2015 - Jul 2021

  Client Success Manager

  • Established and maintained strong working relationships with clients. Ran regular meetings showing ROI and implemented strategies for increased revenue.• Efficient problem solving when clients were frustrated to find the cause of the issue and carry out the resolution in a timely manner resulting in higher client satisfaction.• Regular research in client practice management systems reviewing insurance claims and searching for solutions to client issues. Show less

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  Utah Imaging Associates, Inc.

  Jul 2021 - now

  Financial Services Manager

  • Supervise and maintain workflow for Financial Services Team• Increase efficiency for provider credentialing to ensure deadlines are met.• Study and implement new tactics to increase revenue and ROI.• Diffuse tense situations by listening to customer concerns and maintaining a calm and respectful demeanor.