Melania Calderon

Melania Calderon

Customer service

Followers of Melania Calderon524 followers
location of Melania CalderonUtrecht, Utrecht, Netherlands

Connect with Melania Calderon to Send Message

Connect

Connect with Melania Calderon to Send Message

Connect
  • Timeline

  • About me

    Market Insights Consultant

  • Education

    • Tecnológico de Costa Rica

      2015 - 2016
      Project Management
    • National Taiwan Normal University

      2006 - 2007
      Chinese Language and Literature
    • Tamkang University

      2007 - 2011
      Bachelor of Business Administration International Business
  • Experience

    • Cathay Bank

      Feb 2012 - Jul 2012
      Customer service

      - Bank teller. Record all transactions promptly, accurately and in compliance with bank procedures. - Explain, advise on and promote bank products and services to customers using English and Mandarin.

    • McKinsey & Company

      Oct 2012 - Jun 2013
      Intern Research Analyst

      - Lead research, collection and analysis of information for global market leaders in a wide arrange of industries.- Able to efficiently synthesize findings and develop valuable insights.

    • Experian Marketing Services

      Aug 2013 - Dec 2015
      Account Manager

      - Monitor and track publicity campaigns to determine its effectiveness and run root cause analysis to provide feedback for future enhancements.- Effectively manage multiple simultaneous projects with continuously rolling schedule.- Helping our clients build and improve their cross-channel marketing strategies.

    • McKinsey & Company

      Jan 2016 - Jan 2019
      Research Analyst

      - Analyze on niche markets in the U.S. and Canada- Developed key analyzes for strategic recommendations for clients - Provided local expertise for the U.S. and Canadian markets

    • McKinsey & Company

      Oct 2019 - Dec 2019
      Senior Research Analyst

      - Focus on consumer related topics with emphasis on beauty retail mega trends in the US and Japan- Worked closely with clients within the food industrial machinery industry analyzing their product portfolio and running competitor analyzes- Develop Canadian expertise on regulations and local businesses- Guide Jr. colleagues while they begin to navigate the firm and coaches them on the different data bases used in the team

    • Innova Market Insights

      Oct 2020 - now

      - Ensuring clear goal setting and enable cross-functional communication across the organization- Develop and manage team's professional development plan, providing guidance on each individual's journey and making sure it aligns with the company's values and goals- Stakeholder management, problem solving along with clients in order to set clear expectations and ensuring our team's project pipeline success - Identified & tracked innovations and trends in the F&B industry through quantitative and qualitative analysis - Analyzed consumer, category, product and ingredient insights to identify market trends and highlight opportunities for CPG players- Communicated and presented key findings to key stakeholders such as top management, project team members, resource managers, and internal customers.

      • Market Insights Consultant

        Jan 2025 - now
      • Senior Market Analyst/People Development

        Nov 2021 - Dec 2024
      • Senior Market Analyst

        Oct 2020 - Jan 2022
  • Licenses & Certifications

    • Certificate of Recognition

      Experian Marketing Services UK
    • Behavioral Analysis

      BTR Trainingen
      Jan 2022
  • Honors & Awards

    • Awarded to Melania Calderon
      Certificate of Recognition - Jul 2014
    • Awarded to Melania Calderon
      Scholarship Ministry of Foreign Affairs Jun 2006