Glory Chang

Experience

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  BIG W

  Jun 2015 - Feb 2017

  • Consistent completion of stock recovery to the required store presentation standards• Handle customer queries and complaints in a professional manner• Work cooperatively in a team environment

  • Recovery Associate

    Jul 2015 - Feb 2017

  • Work Experience

    Jun 2015 - Jun 2015
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  Kmart Australia Limited

  Jul 2015 - Aug 2015

  General Merchandiser

  • Consistent completion of stock recovery to the required store presentation standards• Handle customer queries and complaints in a professional manner• Work cooperatively in a team environment

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  Wei-Chiao Cram School

  Nov 2015 - Feb 2019

  2018 - 2019 (Nov~Feb) Part-time receptionist & office assistant 2015 - 2019 (Nov~Feb) Part-time English and Math assistant

  • Part-time receptionist & office assistant

    Nov 2018 - Feb 2019

  • Part-time English and Math assistant

    Nov 2015 - Feb 2019
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  Yi Yuan International Limited Company

  Nov 2018 - Feb 2019

  Wikidue Taichung Agent assistant

  “Learning by play” is the core concept of Wikidue programming course for Kindergarten to Year 12 students STEAM education. The aim is to reverse Taiwan’s traditional education and cultivate educational talents over the country, specifically Taichung. • Experienced in storytelling and program demonstration to all levels of stakeholders • Assisted in developing contents for presentation and demonstration • Certified Wikidue Programming Teacher

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  Rejuvenators Health Mobile Massage

  Oct 2020 - Sept 2021

  Data Entry Clerk

  • Database management, accurately recording client details and information. • Organisation of paperwork for efficient data processing.

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  Kym Power Health and Wellbeing

  Sept 2021 - Jun 2024

  Digital Marketing Coordinator

  A startup company looking to develop promotional and marketing materials for the services provided, connecting with potential clients on digital media and build brand awareness to expand customer base. • Developed email campaign and automation through ActiveCampaign and Mailchimp to reconnect old clients• Assisted in web development using WordPress to optimize data collection• Creating and scheduling social media content and achieved 545% increase in accounts reached and 16.3% increase in engagement• Designed marketing and promotional collateral using Adobe Photoshop, Illustrator and InDesign aligning with the brand style guide Show less

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  Beautyworks Cosmetica

  Jul 2022 - Apr 2023

  Freelance Graphic Designer

  Offer graphic design services for Beautyworks Cosmetica, a fast growing Makeup retailer that focuses on supplying only the best in Asian cosmetics to Australia. Designs I have worked on include but not limited to website banners, EDMs and posters etc.

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  PLAYGROUND XYZ

  Aug 2022 - Apr 2024

  My responsibilities include: * Support the sales team to ensure budgets are met and exceeded* Support the Sales Managers by ensuring that all campaigns are briefed in properly, set live, monitored and reported on. Ensured all administrative work has been completed including booking details, creative assets, budgets, targeting etc.* Create reports, presentations, proactive sales opportunities, case studies and other materials that our clients may find beneficial.* Form strong relationships with our clients and be an ambassador for PXYZ at all times. Show less I undertook the fashion internship as an extension to the full-time role where I focused specifically working on fashion campaigns. I got to understand the importance of advertising in fashion companies and their advertisment objectives and goals. My responsibilities for the internship include: * Create two deep insight case studies for Levi's and H&M campaigns. * Create two visual case studies for past fashion and jewellery campaigns.* Read the post-campaign analysis of fashion campaigns for Gucci, Levi's, H&M, Target and Myer.* Assisted Sales Managers to set up new booking for the fashion clients. * Read two whitepapers published by Playground XYZ to gain deeper understanding of the company purpose, advertising industry trends and theories. Show less

  • Sales Coordinator

    Aug 2022 - Apr 2024

  • QUT Internship

    Aug 2022 - Aug 2022
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  GumGum

  Apr 2024 - now

  * Execute advertising campaigns on GumGum's platform within SLA.* Ensure exceptional client experiences and cultivate agency relationships.* Coordinate with clients and internal teams for smooth campaign execution.* Provide IOs, campaign screenshots, and relevant reporting.* Maintain systems (Salesforce, Jira) and deliver End of Campaign Reports aligned with KPIs.* Assist with billing and offer feedback to enhance client service.* Partner with Sales to support new business development* Collaborate with Sales on media plans, campaign strategies, and upweight opportunities.* Support new business development and strategic sales initiatives. Show less

  • Account Manager

    Aug 2024 - now

  • Sales Coordinator

    Apr 2024 - Aug 2024