Silvio Caravelli

Experience

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  Starboard Cruise Services

  Jun 1999 - Feb 2003

  Shop Manager - Sales Assistant Manager

  Holding daily sales meetings with the team, responsible for all staff issues, accounting, and day-to-day running;Developed sales methodologies in conjunction with the team;Managing several different Luxury Goods departments including: menswear, perfume, gift-wear, cosmetics, jewelry, and accessories, Controlling budget for income and outgoings turnover, planning and management of the goods to restock, producing sales statistics for the key products;Extracting commission for sales associates via Excel, inventory plane & and damage report;Generate reports to the administrator director and district Manager, custom declaration of duty free goods seaport to seaport. Show less

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  Cook Medical

  Aug 2005 - Jul 2007

  Tender Specialist

  Tenders are special procedures to generate competing offers from different bidders looking to obtain an award of business activity in works, supply, or service contracts.Working closely with the Strategic Business Units and Key Account Managers ensuring that all business problems are addressed and solved;Identified tenders researching in the web with Telemat® support, giving details of our products matching with Hospitals Requirements, identify pertinent and potential supply for Cook’s SBU’s, report to RPN Regional Manager;Providing sales statistics for the last 3 years under Law regulation to Public Administration by Price, Hospitals, and SBU, Area Region, city, and by product type with Business Object Infoview®;Working with Finance, Regulatory Affairs, Sales and Marketing representatives to ensure all processed Tenders are treated as per contract conditions and requirements (Renewal, Award, Addendum..);Daily management and problem solving with regards to the issues involving Italian personnel, key customers relationship, bank coordination notably bank guarantees; Samples shipping according to client/Sales agents’ demand, invoicing samples for the Italian finance Officer; Process Special pricing requests and set-up of pricing & responding to inbound website and telephone enquirers;Help to prepare for external presentations and demonstration of complex Tender procedures; Show less

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  EMC

  Jul 2007 - Jul 2009

  Global Revenue Analyst

  Revenue Analyst: In this role I have gained valuable experience in a dynamic and creative environment, in which team work with many EMC departments are paramount. I am partner in analyzing customer deals ensuring all customer orders are processed to “approved” status on EMC Oracle system in compliance with EMC’s strict revenue recognition guidelines for global complex Sarbanes-Oxley & Anti-Fraud Programs. http://en.wikipedia.org/wiki/Sarbanes-Oxley_ActResponsibility:• Assisting in the worldwide, quarterly revenue reporting process, as well as providing support in quarter and year-end review/audit international anti-fraud procedures;• Analyzing sales contracts (Master Lease, licensing, evaluation agreements, BOA…) to ensure worldwide revenues are properly accounted for under US GAAP;• Reviewing status of professional services work for revenue recognition purposes;• Interacting with other EMC divisions;• Preparation of required journal entries during monthly/quarterly close cycles;• Assisting in supporting Internal Audit reviews of the revenue cycle;• Aiding in the documentation of processes in compliance with Sarbanes-Oxley anti-fraud requirements and ensuring those processes are adhered to within the Quote to Cash process;• Ensure Sales Credits updated and Sales Approval in place where necessary;• Ensure compliance of revenue transactions with EMC’s stated policies and procedures, and SEC revenue recognition procedures;• Work with International Financial Controllers to provide guidance and recommendations for complex global transactions;• Work with International Financial Controllers to provide guidance and recommendations for complex global processing Orders under ‘’Shared Services‘’ Model. Show less

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  Batchout

  Sept 2009 - Jul 2010

  Cash Advance underwriting Manager / Merchant Relationship Manager

  • Part of an organization committed to customers, employees, investors, and the communities in which Batchout do business•Create an inspiring team environment with an open communication culture• Oversee day-to-day operation• Pulling the merchant’s personal credit - Checking outstanding current tax liens, recent or open bankruptcies, collections or judgments• Learning business and cash advance underwriting fundamentals in order to effectively evaluate risk and make recommendations• Working closely with underwriting director, service existing accounts, manage files and workflow• Document and communicate underwriting decisions• Learning marketing and relationship building fundamentals• Reviews cash advance account submissions and makes determination on adequacy of information, producer qualification and preliminary risk acceptability• Taking ownership and manage multiple concurrent tasks/projects, and bring to a successful completion, despite challenges and obstacles• Evaluating accounts and determines proper program, layer, terms and conditions or alternatively declines or non-renews coverage• Determining acceptable program on renewal business, develop understanding of organizational goal.• Providing an accurate Merchant Statement Analysis to potential new customers, helping to identify all fees and hidden costs in order to prepare a more competitive proposal with lower rate.• Identifying new sales opportunities, making presentations, and then develop these opportunities into ongoing Batchout relationships• Development of finance, marketing, accounting and general business knowledge to engage in consultative selling, and collaboration with Merchant Services colleagues to help secure new relationships. Show less

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  EMC

  Aug 2010 - Sept 2015

  Senior Credit and Collections Analyst

  • Within the Global Business Services (GBS) Organization, the purpose of the role is to manage a strategic portfolio of customer accounts. Development of relationships with strategic partners, distributors and direct customers, to resolve credit issues in a timely manner.• Management of a cash collection portfolio of approx. $90m per quarter with key focus on meeting and exceeding quarterly Int’l Cash, Over 60’s and DSO targets• Develop solid relationships with said portfolio, acting as a point of escalation for customer problem resolution• Negotiate prepayments and review security instruments to ensure timely payments• Minimize aged balances, and facilitate dispute resolution, through leverage of professional relationships with EMC partners & customers• Minimize the cash on account, and prepare a monthly cash report for collection and forecast purpose• Leverage the SAP Credit Check Program (CCP) to ensure appropriate risk management and credit decisions for our customers in EMEA - Advise credit limit in collaboration with GBS credit team• Remittance - value date check with the customer making sure that the correct value date is place• Utilization of Six Sigma methodology to generate process improvements in the Italian collections space• Develop and support projects and tools to enhance the performance of the Credit & Collections team• Work with GBS organization in order to support standardized Credit & Collections processes & procedures across regions• Reviewing partner’s contracts ensuring that all orders and payments are processed according the negotiation in place. Show less

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  Tyco Integrated Security

  Sept 2015 - Nov 2016

  Credit Risk Analyst

  • Evaluates and processes new credit requests in a timely manner; ensuring the request is complete and accurate.• Analyse sales opportunities on credit limits and risk.• Review customer accounts and determine whether to maintain, increase or reduce the credit line• Review and control LOC and CAD documents• Verifies incoming credit references, review balance sheets and P&L to make an accurate credit decision.• Approves or rejects new applications based on credit reports, references and/or prior history, and communicate the outcome with sales.• Creating, preparing weekly and monthly credit status reports.• Lead monthly operational calls with business leaders and sales on customer performance.• Liaise between business and outsource collection party, discuss performance rates and indicate areas of risk and improvement.• Reviews open accounts for collection efforts and makes decisions on pending orders, closing accounts or extending additional credit.• Works with the OTC Manager on overdue accounts where collections efforts cannot be resolved.• Identifies account problems, researches and resolves all discrepancies in a timely manner• Prepares status reports for credit hold and collections activity weekly reports on aging• Coordinates and controls dispute management for a dedicated region.• Control order release for various business units.• Forecasting of sales revenue and customer credit limit Show less

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  VMware

  Nov 2016 - Aug 2017

  Deal Desk Analyst

  •Serve as primary point of contact for non-standard deal (i.e. Enterprise License Agreements, SPF) structures.• Partner with sales team to scope, configure and price Enterprise License Agreement (ELA) quotes. Leverage historical discounting trends to create competitive price quotes. Maintain version control of ELA models and related legal documents for opportunities.• Serve as a trusted adviser to sales on pricing, product configuration, and business terms to support the sales effort. Advise sales on objection handling techniques, alternative contract options, and/or value propositioning to help drive deal closures.• Ensure compliance with published sales and business approval policies. • Sales advocate & partner to internal organizations to understand complex sales issues. • Collaborate with impacted parties to identify acceptable options to facilitate deal closures.• Working with teammates and management to identify process improvement and/or sales training opportunities. Develop & deliver sales enablement tools (e.g. Product & Pricing FAQ’s, Sales Approval templates, etc.).• Working with corporate operations to develop best practices for fulfilling non-standard deals. Show less

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  FMC Corporation

  Sept 2017 - Nov 2019

  Responsible for Reporting and Audit governance activities (domestic and export) supporting a defined portfolio of FMC business units & legal entities within the Cork Finance Centre. Minimizing Credit risk by reviewing OTC credit processes and reviewing a defined set of customers from the OTC credit tracker along with ad hoc reviews that become evident from a business need while enabling business growth.. Assessing the credit risk of potential and existing customer and establishing their current credit limit. Show less • Management of approx. 750 customers in the agricultural sector following acquisition of DuPont Shadowing of local team and development of job aid.• Daily tasks: • Management of credit risk: Receive, analyze and process new credit applications in line with organization’s credit policy and review existing credit limits. Analyze customer credit profiles and exposure, compare against policy to make risk driven credit decisions and balancing business benefit with risk.• Point of contact for dispute resolution.• Order release.• Month-end reporting: reconciliation of GL accounts vs TB, bad debt reserve calculation, unapplied cash, SOX control (credit limit changes)• Backup Analysts for EMEA. Show less

  • Senior OTC Analyst - Governance Group

    Jul 2018 - Nov 2019

  • OTC Analyst - European Financial Reporting & Accounting Group

    Sept 2017 - Jul 2018
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  Itron, Inc.

  Nov 2019 - Jan 2022

  • Responsible for managing AR Weekly and Month-end Reporting.• Communicating with internal and external teams to gather real-time data for progress reporting.• Coordinate with business partners across various departments as needed.• Supporting the Finance Function with ad hoc tasks and other projects where required.• Contributing to ongoing process improvement for the benefit of the finance team as a whole. • Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.• Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy. • Create and implement strategies to increase the number of successful collections on outstanding debt.

  • Finance Associate

    Dec 2020 - Jan 2022

  • Credit & Collection Lead

    Nov 2019 - Dec 2020
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  Dell Technologies

  Jan 2022 - Aug 2023

  EMEA PDM Advisor, Risk Management

  • Assisting the Recovery Debt Manager with early identification of problem accounts to maximizing DFS Europe’s recovery prospects and minimizing ultimate loan write-offs.• Ensure compliance with the Credit and Impairment Policies and with the Credit and Insolvency, recovering, restructuring, payment plan Procedures. Ensure the relevant polices are updated and approved on at least an annual basis.• Ensure compliance with relevant regulatory and accounting standards, including IFRS 9.• Provide accurate and prompt early warning reporting.• Takes responsibility for and negotiates directly with high-risk customers on work-out cases with a view to maximizing the recovery opportunity on impaired assets for DELL.• Develops relationships with an appropriate panel of external lawyers to be utilized in maximizing the effectiveness of the DFS Europe recoveries effort.. Examine financial transactions and credit history case by case (applications, statements, balance sheets, legal documents etc). Show less

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  Apple

  Oct 2024 - now

  Accounts Receivable Analyst

  • Monitor customer accounts to prevent overdue balances, addressing AR issues and escalating as needed.• Foster strong customer relationships to ensure timely payments and open communication. Perform monthly reconciliations to keep accounts accurate and current.• Track and manage overdue payments, coordinating with customers to resolve delays and documenting actions for audit purposes. • Identify and resolve discrepancies across bank, business, and customer records quickly to maintain account accuracy. • Review and release customer orders daily, ensuring they align with AR policies and account standing.Provide support for escalations to the Credit Team and ensure all activities comply with SOX and company policies. Show less