Janelle B.

Experience

• 

  Individual Care Provider

  Apr 2016 - May 2017

  Individual Care Provider/Giver

  • Supported client on the Autism spectrum with their activities of daily living. • Taught client social skills through modeling behaviors in the community.

• 

  Gonzaga University - Department of Psychology

  Apr 2016 - May 2017

  Research Assistant

  - Input survey data for analyzing - Distributed and collected surveys for research participants

• 

  St. Anne's

  Jun 2017 - Jul 2018

  Quality Improvement Intern

  • Researched recruitment best practices and updated the agency wide recruitment and interview progress through standardizing the interview process.• Recruited, trained, and supervised 20 volunteers for the annual agency fundraiser. • Provided administrative support for the Director’s five monthly committee meetings by managing policy updates, providing minutes and dividing up tasks for the agency Directors.

• 

  Boys and Girls Club of Harlem

  Sept 2018 - May 2019

  Social Work Intern

  • Conducted weekly clinical counseling and play therapy for a caseload of six elementary students and supported and managed emotional and behavioral development. • Supported Boys and Girls Club of Harlem with after school programs as a co-group leader for a group of 16 second graders and provided emotional and social support services.

• 

  Columbia University Little Lions Camp

  May 2019 - Oct 2020

  Assistant Director

  • Actively participated in recruiting, interviewing, and training new camp staff. • Assist in daily camp operations including arrival, dismissal, and activity programming for up to 100 6–12-year-old campers. • Maintained camp compliance with NY DOH requirements through managing all camper health forms and maintaining staff ratios.

• 

  Columbia University Intramurals

  Aug 2019 - May 2020

  Supervisor

  • Interviewed, trained, and supervised Intramural referees in a customer service focused environment. • Enforced program and Columbia University policies and procedures with participants and staff. • Facilitated new staff orientation training and individual sport and supplemental training when new staff are hired and as needed. • Attend weekly supervisor meetings to discuss and communicate progress, issues, complaints to the department supervisor and director. • Complete staff evaluations on a nightly basis and review with staff in an effort to identify areas of improvement and growth. Show less

• 

  Court Appointed Special Advocates New York City

  Sept 2019 - May 2020

  Social Work Intern

  • Advocated for a case load of 12 families and individuals in Brooklyn family court and with service providers to reach their permanency goals. • Prepared concise, fact-based court reports for court appearances and tracked developments across multiple court cases.• Worked with clients outside of court to identify services and housing that would assist in achieving their case goals, such as visiting ACS Housing and NYCHA eligibility interviews with clients. • Created and maintained COVID-19 resource guide utilized by 150+ individuals to assist in supporting Court Appointed Special Advocates (CASA) clients. Show less

• 

  Big Brothers Big Sisters of NYC

  Oct 2020 - Jul 2022

  Program Manager, Workplace Mentorship Program

  • Prepares and facilitates all program functions and group activities based on curriculum for five distinct mentoring programs consisting of 15 corporate mentors and their high school mentees. • Collaborates with corporate program coordinators to recruit relevant volunteer participants and conducts training and orientation on these new participants on program expectations and logistics. • Conduct biopsychosocial interviews with every youth participant and volunteer candidate to review motivations and personal history to determine fit for program. • Reviews opportunities for the organization to develop safe spaces for and to affirm LGBTQ+ youth through membership of the Big Brothers Big Sisters agency LGBTQ+ Committee.• Leads a departmental Social Committee to plan and facilitate virtual social gatherings for the Workplace Mentoring Group team to grow team connection.• Selected to be on the 2021-2022 CEO Advisory Council based off observed commitment to agency mission and values. The CEO Advisory Council provides insights, feedback and perspectives to the CEO and helps assess how the organization meets its strategic goals. Show less

• 

  Columbia College, Columbia University

  Aug 2022 - Jun 2023

  Assistant Director of Volunteer Management

  • Manage the Alumni Representative Committee (ARC) program by engaging alumni interviewers and improving their volunteer experience through programs and communication.• Assist the Director and volunteer leaders to develop strategic plans for Columbia College Young Alumni (CCYA).• Oversee all programming related to CCYA and support innovative programs and events to motivate alumni to participate and act as ambassadors to inspire peer engagement.• Assist with driving broad alumni engagement through the various Columbia College alumni groups by recruiting and leading volunteers, influencing strategic direction and facilitating activities. Show less

• 

  Shen Generation

  Aug 2023 - now

  Integrative Alignment & Operations Coordinator

  • Provide administrative support to company founders.• Manage and maintain all calendars, including scheduling and coordinating appointments and meetings.• Create social media and email campaigns for company and product marketing. • Manage current and new client relationships and provide timely customer service.

• 

  Big Brothers Big Sisters of Colorado

  Jan 2024 - Sept 2024

  Mentor Plus Manager

  • Work with Director of Mentor Plus to oversee scheduling and implementation of STARS and AIM programming in Denver middle and high schools.• Support event leads with planning and implementation of MentorLife Summit (MLS) and STARS National Conference (SNC).• Work with VP of Programs and Director of Mentor Plus to create, establish, implement, and complete Mentor Plus Team strategies and goals.• Support and implement Big Futures programming. • Support and lead trainings of STARS and AIM programming and other Mentor Plus trainings as needed. Show less

• 

  University of Denver

  Nov 2024 - now

  Operations Coordinator

  - Establish a regular cadence of communication with current & prospective graduate students, faculty, and other University offices as related to graduate admissions, enrollment, and student services.- Supervise a group of student employees, including: hiring, training, scheduling, conducting annual performance evaluations, mentoring work award status, and holding individual quarterly check-in meetings.- Assign, oversee and provide feedback on work assignments to support OGE enrollment and student services operations. Show less