Talk to sales Try for Free
Juan Jimenez

Juan Jimenez

Information Technology Technician

Followers of Juan Jimenez180 followers
location of Juan JimenezWarden, Washington, United States

Connect with Juan Jimenez to Send Message

Connect

Connect with Juan Jimenez to Send Message

Connect

  • Timeline

  • About me

    IT Technician at Microsoft

  • Education

    • Big Bend Community College

      2008 - 2009
      Diploma Electrical and Electronics Engineering Diploma

    • Big Bend Community College

      2009 - 2010
      Diploma Welding Engineering Technology/Technician Diploma

    • ITT Technical Institute

      2010 - 2011
      Associate's degree COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    • Austin High School

      1987 - 1999
      Computer Engineering

  • Experience

    • HP

      Jun 2009 - Nov 2010
      Information Technology Technician

       At HP, I was responsible for repairing computers/ RMA’s, Gen5,6,7,8,9 HP, Lego, store Compute, Network Device and Diagnosing technical issues, gave an update to, the areas I was responsible for was Bing, Xbox, Azure, Storage, chassis and Microsoft when it was resolved all in a timely manner.  Fixing Chassis, Digi, BMC, RPDB, MATHERBOARD, NIC, CPU, TMP CARD, FRU, PSU, BIOS FIRMWARE, Network cables and using Tools provided by the company CLETOP Fiber Optic Cleaner on a daily basis.  Expert level in HP Programs.  Data Analysis expert. Show less

    • Dell Technologies

      Mar 2010 - Jul 2013
      Senior Information Technology Specialist

       At DELL, under Microsoft campos I was responsible for repairing computers/ RMA’s, WCS, V13, V14,V15, stripper, store Compute, Infinera, Network Device diagnosing technical issues, gave an update to, the areas I was responsible for was Bing, Xbox, Azure, Storage, chassis and DELL when it was resolved all in a timely manner.  Fixing Chassis, Digi, BMC, RPDB, MATHERBOARD, NIC, CPU, TMP CARD, FRU, PSU, BIOS FIRMWARE, Network cables and using Tools provided by the company CLETOP Fiber Optic Cleaner on a daily basis.  Expert level in DELL Programs.  Data Analysis expert. Show less

    • ZT Systems

      Jan 2013 - Aug 2016
      Information Technology Support Technician

      IT Technician – 2013 - 2016 .Break fix • Fixing and repairing RMA, storage sleds. • Working with LINUX and WINTES tools using USB drive as well as ZT tools and Computer Command • FEO STORAGE, CH MONTEN, XIO STORAGE & XIO UTILITY, GPU STORAGE

    • Microsoft

      Jan 2016 - now
      FTE IT Technician

      FTE It technician Break fix At Microsoft, I was responsible for repairing computers/ RMA’s, sled in WCS, V13, V14, HP, ZT, Wiwynn, Quanta, Lego, store Compute, Infinera, Network Device STRIPPER diagnosing technical issues on CNR, IDF, gave an update to, the areas I was responsible for was Bing, Xbox, Azure, Storage, chassis and Microsoft when it was resolved all in a timely manner.  Fixing Chassis, Digi, BMC, RPDB, MATHERBOARD, NIC, CPU, TMP CARD, FRU, PSU, BIOS FIRMWARE, Network cables and using Tools provided by the company CLETOP Fiber Optic Cleaner on a daily basis.  Expert level in Microsoft Programs SMTK tools.  Data Analysis expert. Show less

  • Licenses & Certifications

    • I-Net+ Certification

      IBM
      Apr 2013

    • Cisco Data Center Unified Computing Support Specialist

      Cisco
      Feb 2010