Arif Ali

Arif Ali

Followers of Arif Ali2000 followers
location of Arif AliKarāchi, Sindh, Pakistan

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  • About me

    Application Support Engineer @ Abudawood Pakistan | Gen AI, Tech Enthusiast, Database Administration, Analytical Skills, Supporting Sales Systems,

  • Education

    • Dadabhoy Institute of Higher Education

      2016 - 2018
      Bachelor of Commerce Business Administration and Management
    • Aptech Pakistan

      2017 - 2019
      Computer Software Engineering
  • Experience

    • Muller & Phipps Pakistan (Private) Limited

      Mar 2012 - Mar 2022

      Details of Specific Projects: M&P Salezman (Developed by Muller & Phipps I.T Department) To work in the project management team of “Developing Department” of the organization providingsolutions to cater Distribution sale operation of different Pharmaceuticals, Beverages, Telecoms & other wellknown FMCG MNCs locally. To assist the Project Manager in documenting detailed project plan & drafting business blue print. To maintain healthy relationship with the client from project initiation throughout the project life cycle To act as an interface between business units, technology teams and support teams. Ensure Quality assurance of the project along with proper testing & user training. To get the system implemented & configured at client site & give post implementation support along with application support team. Show less Details of Specific Projects: Sales and Distribution Pro (Developed by Centegy)  Creating PJP Creating POP Creating DSR Enter Dispatch Advice Sales Return Orders Processing Full Return Manual Scheme Cash-Memo Transfer Stock  Stock Adjustment Note Goods Issued Note Goods Return Note Creating SKU Batch Handling PJP HHT Download and Upload  Applied PTF  Applied Release Mapping Partial Sale Return Installed SnD App in HHT Daily Generate Backup  Daily send DTO to H.O  Give training of S&D Software to various division staff, i.e. I.T, Finance, & Sales staff. Show less

      • Business System Consultant

        Jan 2016 - Mar 2022
      • Data Processing Officer

        Mar 2012 - Dec 2015
    • Abudawood Pakistan

      May 2022 - now
      Application Support Engineer

      ➢Assigned for Requirement Gathering, Blueprint Creation, Project Plan Creation, Deployment and Training Plans for successful training and rolling out of new Sales System (Android Based - SalesBuzz) in Pan Pakistan (36 locations, 420+ users).➢Managing Sales Systems (both Primary – SalesBuzz & Secondary – S&D Pro) by providing end to end support to the users in coordination with local and international vendors and business support departments.➢Coordinating closely with SAP SD & SAP MM Teams (local/international) for the Master Data availability following from SAP to SalesBuzz and S&D Pro Systems.➢Troubleshooting & rectifying issues/bugs reported during operations to ensure continuity of the business with minimal downtime and involvement of Regional Team/Vendors.➢Coordinating closely with Business Users for understanding their business needs and translating them to vendors for enhancements in current systems.➢Testing new enhancements and planning/providing training to business users.➢Providing inhouse solutions where possible to save customization cost for the Company.➢Designing SQL Views/SPs and sharing Data Insights to Management through Excel Reports and Power BI Dashboards.➢Negotiating and getting Sign Off from vendors on Customizations and SLAs.➢ Did R&D on Android base Handheld Terminals purchase for our Sales Reps.➢ Coordinated with Procurement for the timely procurement of the SRs Devices and dispatching it to all 36 locations Pan Pakistan with proper Asset Tagging.➢Set up Mobile Device Management Software (SOTI – MobiControl) for managing and controlling Mobiles.➢Managing complete process of R&M of the Devices, Reporting Lost/Stolen cases and claims adjustment in coordination with Security Admins and Insurance Team.➢Defining different SOPs for improving IT Processes.➢SPOC from Abudawood Pakistan to coordinate with Regional SAP Team for user related and CRFs related matters.➢Implemented DB Backups and DB Monitoring Jobs to avoid any data loss. Show less

  • Licenses & Certifications

    • Certified Cloud and Applied Generative Artificial Intelligence

      Governor Sindh Initiative for GenAI, Web3, and Metaverse
      Feb 2024
      View certificate certificate
    • Querying Microsoft SQL Server 2022

      LinkedIn
      Nov 2025
      View certificate certificate
    • Digital Marketing and SEO

      Mohammad Ali Jinnah University (MAJU)
      Feb 2022
      View certificate certificate
    • Database Administration Fundamentals

      Microsoft
      Apr 2014
      View certificate certificate
    • Microsoft Certified Professional

      Microsoft
      Apr 2014
      View certificate certificate
    • Aptech Certified Computer Professional (Enterprise Edition)

      Aptech Pakistan
      Dec 2020
      View certificate certificate