Arif Ali

Experience

• 

  Muller & Phipps Pakistan (Private) Limited

  Mar 2012 - Mar 2022

  Details of Specific Projects: M&P Salezman (Developed by Muller & Phipps I.T Department) To work in the project management team of “Developing Department” of the organization providingsolutions to cater Distribution sale operation of different Pharmaceuticals, Beverages, Telecoms & other wellknown FMCG MNCs locally. To assist the Project Manager in documenting detailed project plan & drafting business blue print. To maintain healthy relationship with the client from project initiation throughout the project life cycle To act as an interface between business units, technology teams and support teams. Ensure Quality assurance of the project along with proper testing & user training. To get the system implemented & configured at client site & give post implementation support along with application support team. Show less Details of Specific Projects: Sales and Distribution Pro (Developed by Centegy)  Creating PJP Creating POP Creating DSR Enter Dispatch Advice Sales Return Orders Processing Full Return Manual Scheme Cash-Memo Transfer Stock  Stock Adjustment Note Goods Issued Note Goods Return Note Creating SKU Batch Handling PJP HHT Download and Upload  Applied PTF  Applied Release Mapping Partial Sale Return Installed SnD App in HHT Daily Generate Backup  Daily send DTO to H.O  Give training of S&D Software to various division staff, i.e. I.T, Finance, & Sales staff. Show less

  • Business System Consultant

    Jan 2016 - Mar 2022

  • Data Processing Officer

    Mar 2012 - Dec 2015
• 

  Abudawood Pakistan

  May 2022 - now

  Application Support Engineer

  ➢Assigned for Requirement Gathering, Blueprint Creation, Project Plan Creation, Deployment and Training Plans for successful training and rolling out of new Sales System (Android Based - SalesBuzz) in Pan Pakistan (36 locations, 420+ users).➢Managing Sales Systems (both Primary – SalesBuzz & Secondary – S&D Pro) by providing end to end support to the users in coordination with local and international vendors and business support departments.➢Coordinating closely with SAP SD & SAP MM Teams (local/international) for the Master Data availability following from SAP to SalesBuzz and S&D Pro Systems.➢Troubleshooting & rectifying issues/bugs reported during operations to ensure continuity of the business with minimal downtime and involvement of Regional Team/Vendors.➢Coordinating closely with Business Users for understanding their business needs and translating them to vendors for enhancements in current systems.➢Testing new enhancements and planning/providing training to business users.➢Providing inhouse solutions where possible to save customization cost for the Company.➢Designing SQL Views/SPs and sharing Data Insights to Management through Excel Reports and Power BI Dashboards.➢Negotiating and getting Sign Off from vendors on Customizations and SLAs.➢ Did R&D on Android base Handheld Terminals purchase for our Sales Reps.➢ Coordinated with Procurement for the timely procurement of the SRs Devices and dispatching it to all 36 locations Pan Pakistan with proper Asset Tagging.➢Set up Mobile Device Management Software (SOTI – MobiControl) for managing and controlling Mobiles.➢Managing complete process of R&M of the Devices, Reporting Lost/Stolen cases and claims adjustment in coordination with Security Admins and Insurance Team.➢Defining different SOPs for improving IT Processes.➢SPOC from Abudawood Pakistan to coordinate with Regional SAP Team for user related and CRFs related matters.➢Implemented DB Backups and DB Monitoring Jobs to avoid any data loss. Show less