Deep Enrich
Arnel Salacao
Operations Manager
408 followers
Philippines
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About me
Senior Manager - Training and Quality at Sykes Philippines
Education
Don Bosco Technical High School - Cebu
2000 - 2004High School Vocational Certificate in Machine Shop Technology
University of Southern Philippines
1989 - 2000Elementary
University of San Carlos
2005 - 2008Bachelor of Science in Commerce Business AdministrationActivities and Societies: USC Theatre Guild
Experience
Corporate Direct Telemarketing Services
Nov 2001 - Mar 2002Operations ManagerJanson International
May 2002 - Feb 2004Operations Manager
PeopleSupport Inc.
Apr 2004 - Sept 2005Customer Service Representative
Aegis PeopleSupport Philippines Inc.
Sept 2005 - Aug 2014Senior Training Manager
Apr 2013 - Aug 2014Training Manager
Sept 2010 - Apr 2013Trainer
Sept 2005 - Sept 2010
Teleperformance
Sept 2014 - Aug 2016Senior Training Manager
Sykes Philippines
Nov 2016 - Dec 2021Senior Manager - Training and Quality
May 2017 - Dec 2021Operations Manager
Nov 2016 - Apr 2017
Licenses & Certifications
High Performance Management Techniques (HPMT)
CUSTOMER OPERATIONS PERFORMANCE CENTER INC.Nov 2010
American Express & Harvard New People Leader Program
Harvard Business Publishing Corporate LearningFeb 2022
Languages
- enEnglish
- fiFilipino
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