Arnel Salacao

Arnel Salacao

Operations Manager

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  • Timeline

  • About me

    Senior Manager - Training and Quality at Sykes Philippines

  • Education

    • Don Bosco Technical High School - Cebu

      2000 - 2004
      High School Vocational Certificate in Machine Shop Technology
    • University of Southern Philippines

      1989 - 2000
      Elementary
    • University of San Carlos

      2005 - 2008
      Bachelor of Science in Commerce Business Administration

      Activities and Societies: USC Theatre Guild

  • Experience

    • Corporate Direct Telemarketing Services

      Nov 2001 - Mar 2002
      Operations Manager
    • Janson International

      May 2002 - Feb 2004
      Operations Manager
    • PeopleSupport Inc.

      Apr 2004 - Sept 2005
      Customer Service Representative
    • Aegis PeopleSupport Philippines Inc.

      Sept 2005 - Aug 2014
      • Senior Training Manager

        Apr 2013 - Aug 2014
      • Training Manager

        Sept 2010 - Apr 2013
      • Trainer

        Sept 2005 - Sept 2010
    • Teleperformance

      Sept 2014 - Aug 2016
      Senior Training Manager
    • Sykes Philippines

      Nov 2016 - Dec 2021
      • Senior Manager - Training and Quality

        May 2017 - Dec 2021
      • Operations Manager

        Nov 2016 - Apr 2017
  • Licenses & Certifications

    • High Performance Management Techniques (HPMT)

      CUSTOMER OPERATIONS PERFORMANCE CENTER INC.
      Nov 2010
    • American Express & Harvard New People Leader Program

      Harvard Business Publishing Corporate Learning
      Feb 2022