Deep Enrich
Alyssa Parker
Service Desk Analyst
615 followers
Brisbane City, Queensland, Australia
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About me
Snr Manager at EY
Education
Erindale college
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Experience
Fujitsu Australia Limited
Oct 2010 - Mar 2015Service Desk AnalystInclusive of Service desk analyst, Major incident, VIP support and Continuous service improvement
Lockheed Martin
Mar 2015 - May 2016Senior Business AnalystCovering all areas of ITIL, focusing on Request Fulfilment, Service Catalogue and NSSRs
Leidos
May 2016 - Aug 2021Project Manager for a Datacenter Relocation Project. CIOG Business development
Project Manager
Mar 2020 - Aug 2021Business Development Manager
Sept 2018 - Mar 2020Project Manager
May 2016 - Oct 2018
EY
Sept 2021 - nowSenior Manager
Licenses & Certifications
ITIL Service Operation
Pink ElephantAug 2016
PRINCE2® Foundation and Practitioner Certification Training
The Knowledge AcademyMay 2018
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