
Laura B.
Customer Service Representative

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ConnectTimeline
About me
User
Education

NexGenT
2023 - 2024CybersecurityNetworkingCybersecurity

Germanna Community College
2006 -Associates Degree
Experience

The wall shop
Aug 2004 - Jun 2010Customer Service Representativescheduling appointmentsCoordinated special ordersCoached customers

Minnieland Early Learning Ctr
May 2010 - Oct 2013Tier 2 teacherFull time teacherCreated and executed lesson plansOversaw other teachers lesson plans for Spanish incorporated material

GEICO
Dec 2013 - nowProcessing medical billsOversaw new bill technicians.Assessed and customized new system programs. Coached customer with processing paymentsAdding vehicles and drivers, as well as removing vehiclesEducated customers about the changes in their policies
Medical bill technician
Dec 2013 - nowCustomer Service Representative
Dec 2013 - Jun 2014
Licenses & Certifications
- View certificate

FSNA
NexGenTApr 2024
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