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Laura B.

Laura B.

Customer Service Representative

Followers of Laura B.18 followers
location of Laura B.Spotsylvania, Virginia, United States

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  • Timeline

  • About me

    User

  • Education

    • NexGenT

      2023 - 2024
      Cybersecurity

      NetworkingCybersecurity

    • Germanna Community College

      2006 -

      Associates Degree

  • Experience

    • The wall shop

      Aug 2004 - Jun 2010
      Customer Service Representative

      scheduling appointmentsCoordinated special ordersCoached customers

    • Minnieland Early Learning Ctr

      May 2010 - Oct 2013
      Tier 2 teacher

      Full time teacherCreated and executed lesson plansOversaw other teachers lesson plans for Spanish incorporated material

    • GEICO

      Dec 2013 - now

      Processing medical billsOversaw new bill technicians.Assessed and customized new system programs. Coached customer with processing paymentsAdding vehicles and drivers, as well as removing vehiclesEducated customers about the changes in their policies

      • Medical bill technician

        Dec 2013 - now

      • Customer Service Representative

        Dec 2013 - Jun 2014

  • Licenses & Certifications