Alexandra G.

Experience

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  Purity Cosmetics (100% PURE)

  Jan 2014 - Jan 2015

  Sales Associate, Social Media Assistant

  Provided personalized customer service and product recommendations based on skincare needs.Managed inventory, organized staff meetings, and promoted store events via social media platforms.Consistently maintained perfect attendance, adhered to punctuality standards, earned commendations from supervisors and clients alike, demonstrated strong teamwork abilities, and exhibited innate proficiency in interpersonal communication across diverse demographics.

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  Health Net

  Jan 2015 - Aug 2016

  Supported Broker Services call center operations, including administrative tasks and employee training.Ensured compliance with CA, WA and OR health insurance broker contracting guidelines and HIPAA regulations.Coordinated departmental events and streamlined procedures to improve operational efficiency

  • Administrative Assistant

    Aug 2015 - Aug 2016

  • Clerical Assistant I

    Jan 2015 - Aug 2015
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  Gap Inc.

  Jul 2017 - Feb 2020

  Delivered superior customer service across online, chat, email, and phone channels.Achieved consistent above 90% customer satisfaction rating, surpassing service center benchmarks.Managed customer inquiries for multiple brands, training colleagues on Salesforce to enhance team performance.

  • Virtual Customer Service Associate

    Aug 2019 - Feb 2020

  • Customer Service Agent I

    Jul 2017 - Aug 2019
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  Oak Point Events

  Feb 2020 - now

  Social Media Marketing & Client Relations Manager

  Managed commercial leasing activities for a business center with an event venue and fifteen offices.Initiated advertising campaigns, tenant acquisition, and facilitated routine maintenance operations.Conducted property tours, maintained customer relationships, and completed leasing agreements.

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  Bondar & Associates

  Feb 2020 - now

  Manager, Licensed Service Assistant

  Direct oversight of business operations and strategic goal setting across the organization.Responsible for recruitment, CRM management, budget administration, and ensuring operational efficiency.Leadership in guiding project teams and maintaining high standards of performance.