Arthur Dolan

Experience

• 

  WHSmith

  Jul 2017 - Dec 2017

  Post Office Counter Clerk

  • Trained in interacting with customers, handling cash, cashing cheques, passport applications, fishing licenses and other post office services.• Dealt with customers in a polite and calm manner at all times, helping to resolve customer issues.

• 

  The Highlands Inn

  Oct 2018 - Feb 2019

  Bar Staff

  • Trained in taking order, serving drinks and taking food to tables.• Coordinated planning via taking bookings and stock management.• Taught how to make a range of cocktails and coffees.• Developed communication and team skills in an often busy and loud environment.• Responsible for opening up or closing down on certain shifts.

• 

  Camp Southwoods

  Jun 2019 - Aug 2019

  Woodworking / Boys Counsellor

  • Managed and planned a curriculum teaching woodworking to children of ages 7 to 14.• Became accustomed to working in a close knit team of other counsellors.• Took charge of and managed groups of children while keeping them following safety guidelines.• Adapted to working and living in a new and different environment.• Managed Time - both for myself and for my campers.

• 

  Solid Solutions - A TriMech Company

  Jul 2021 - Sept 2022

  Applications Engineer

  • Interacted with customers on a daily basis, aiding with technical and engineering issues using SOLIDWORKS and related software.• Delivered in person courses to classes of up to 10 industry professionals on the use of SOLIDWORKS.• Produced marketing content in the form of videos for the companies’ online platforms.• Became involved with 3 teams within the company, broadening knowledge and allowing better support to a wider range of the customer base.

• 

  Ocado Group

  Sept 2023 - now

  UX Graduate