Maggie Ross (Morris)

Experience

• 

  Allstate

  Jul 2012 - Oct 2015

  Responsible for breaking down business problems into structured analysis by assessing the requirements and business impact to arrive at recommended solutions in operational analytics. With minimal guidance, provides an understanding of data to produce insights and actionable recommendations in the form of analytic projects, striving to positively impact and influence operational efficiencies and business decisions• Identify data elements needed to support business objectives and improve programs• Serve as a coach to assist others with the implementation of their projects• Created training package for SPSS open software, PSPP Show less Responsible for monitoring, influencing and providing education and communication of Price/Product/Risk Management policies, practices, and principles to various business partners within the region; Sales, Finance, Product et al.. Responsible for contributing to the attainment of profit and growth targets for assigned states and/or lines of business. • Developed, communicated and implemented strategies to improve results for premium generation and profitable growth for Delaware’s auto line• Collected and analyzed large amounts of data from a variety of sources to assist on ad hoc data analyses • Organized technical requirement documents into useable, actionable education for new products for use with agencies and support staff• Delivered education to agencies in Virginia, Delaware, and Maryland on new offerings including auto products, home products, and new technology (e.g. web-based applications) via various mediums; webcast, teleconference, face-to-face, email• Created and reproduced scorecards on a monthly basis to track the progress of new auto and home products in the region• Through detailed analysis, discovered and alerted upper management to major ongoing issue; created reports and led meetings with various teams to resolve the problem Show less Responsible for reporting and analysis for Platform Infrastructure, Virtualization and Orchestration Technologies (PIVOT), helping to bring measurement discipline to Allstate’s suite of Cloud Enabling Technologies. Specific reporting and analysis responsibilities:• Elicited requirements for and built a bi-weekly End-of-Server-Life communications, with improved reporting helping to deliver over a 100% increase in the success of End-of-Server-Life execution.• Generates EIC Compliance Scorecards for distribution to Divisional Chief Information Officers• ROI/CBA analysis for IT Process Automation (Orchestrated Workflows)• Provided detailed analysis and reporting behind ATO’s 2012 Virtualization initiative, which, driven by data, exceeded virtualization targetsParticipates in strategy formation for the PIVOT – ITIL and Planning Organization, including working with manager to determining technology requirements, team goals, major initiative approach and work intake processes.Defined process for standardized technology planning across technology verticals within the PIVOT division:• Created templates to standardize content• Facilitated technology planning workshops, focused on aligning technology roadmaps, workforce plans and management direction and goals• Managed timelines for delivery and maintained the project plan for PIVOT technology planning Show less

  • Product Manager - Cloud Services and Metrics

    May 2015 - Oct 2015

  • Data Analytics Senior Consultant – Operations Business Intelligence and Analytics

    Jul 2014 - May 2015

  • Product Management Consultant – Capital Region Product Management

    Jul 2013 - Jul 2014

  • Infrastructure Efficiency and Metrics Service Engineer - Cloud Enabling Technologies

    Jul 2012 - Jul 2013
• 

  IBM

  Oct 2015 - Jan 2017

  Watson Analytics Technical Specialist
• 

  Liberty Advisor Group

  Feb 2017 - now

  Principal Consultant