Chetan Rawat

Experience

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  DHL Worldwide Express

  Jul 1996 - Dec 2001

  Manager Operations
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  Gati Ltd

  Dec 2001 - Mar 2004

  Terminal Manager - West
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  Federal Express Corporation

  May 2004 - Apr 2007

  Global Trade Services
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  Sical Logistics

  May 2007 - Dec 2007

  Head Operations
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  HyperCITY Retail(India) Ltd

  Jan 2008 - Nov 2010

  Manager Logistics

  Responsible for Warehousing and Distribution at Pan Indai Level

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  Radhakrishna FoodLand Pvt Ltd

  Nov 2010 - Apr 2012

  BUSINESS MANAGER

  To manage and develop Retail Business at country level with special responsibility of Bharti Walmart Warehousing & Transportation Business. Ensure compliance and process in order to provide quality and fastest movement of Stock from Distribution Center to Stores in various locations, in the most cost effective manner without impacting quality .To limit the exposure of out of stock situation in the store at any given time.Also along with Business Excl. & Business Development lock for new opportunity for retail business. Show less

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  CMS Info System Pvt. Ltd

  Apr 2012 - Mar 2013

  Regional Manager - North

  To manage and develop cash Logistic Business for North Region. The responsibilities involves efficient functioning of ATM & Cash Delivery Pickup across the region in a safe and Secure environment.

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  Techno Brain Pvt. Ltd

  Jul 2013 - Mar 2015

  Business Development Manager

  To manage and develop Logistic & Tracking Solution Business for Africa Region. The responsibilities involves identifying of potential markets in the region and generating relevant market strategy for development of Logistic & Tracking Solutions in these markets.

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  Flipkart

  Mar 2015 - Feb 2017

  Director - Transportation

  ➤ KEY HIGHLIGHTSEstablishment and Expansion:• Spearheaded the establishment of the transport division at the national level, separating the MH and TPT departments.• Held P&L responsibilities while building a logistics network to expand the footprint through vendor onboarding.Strategic Leadership:• Directed the long-term vision and growth strategies for transportation services, while managing daily operations.Key Metric Improvements:• Achieved significant improvements in key metrics:o Reduced Cost per Shipment (CPS) by 35% (from 20.3 INR to 13.05 INR).o Reduced CPK Air by 28% (from 55 INR to 39.5 INR).o Boosted FTL utilization (N/Z) from 65% to 83%.Returns Processing Enhancement:• Enhanced returns processing by reconciling orphan shipments valued at 12 CR.• Improved return transit time by 48 hours.Regional and Central Initiatives:• Implemented distinct regional and central initiatives, focusing on operational metrics at the regional level and cost management at the central level.Vendor Management:• Managed vendor performance to ensure service quality and efficiency.Operational Model Transformation:• Transformed the transport vertical from an operational model to a Transport as a Service (TaaS) model.Process Optimization:• Optimized Mother Hub and Transport Operations in Western and Southern India using quality improvement tools such as Kaizen, 5S, and TQM.AOP Target Achievement:• Ensured alignment with AOP targets related to cost and operational parameters.➤ Specialties: Demand Forecasting, Supply Chain Management Systems, Warehouse Management Software, Transportation Management, Inventory Optimization Tools, Logistics Analytics Platforms, Customs Clearance Applications, RFID Technology, Automated Routing Systems, Lean Six Sigma, Risk Management, Sustainability Practices, Quality Assurance, Compliance Standards, Supplier Relationship Management, Circular Economy Principles, Ethical Sourcing, Crisis Management. Show less

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  RIVIGO

  Feb 2017 - Apr 2020

  Zonal Head

  ➤ KEY HIGHLIGHTSOperational Leadership: Directed the West and Central India teams, implementing robust operational controls, measurement, and reporting systems to ensure safe and reliable operations.Key Metrics Improvement: Elevated placement assurance from 65% to 90% and reduced pit stop waiting time from 50% to 85% through team training, customer alignment meetings, and infrastructure enhancements.Technology Implementation: Drove key tech initiatives including Auto Allocation (90% adoption), Pilot App (100% adoption), and P2P change (95% adoption), significantly boosting operational efficiency.Pilot Lifestyle Enhancement: Improved pilot work-life balance by upgrading infrastructure, enabling 70% of pilots to return home within 24 hours.Safety Training: Organized periodic safety training in collaboration with DTI, Ashok Leyland, and JK Tyres, ensuring the highest standards of driver and vehicle safety.Automation and Visibility: Automated vehicle arrival and delay alerts, maintaining advanced GPS logs for comprehensive trip visibility, enhancing customer service and operational efficiency.Crisis Management: Proactively managed labor unrest crises, demonstrating decisive action and ensuring operational continuity and customer satisfaction.Service Delivery and SLA Management: Maintained continuous service delivery by managing SLAs, monitoring performance, and conducting process and equipment audits to ensure regulatory compliance.➤ Specialties: Demand Forecasting, Supply Chain Management Systems, Warehouse Management Software, Transportation Management, Inventory Optimization Tools, Logistics Analytics Platforms, Customs Clearance Applications, RFID Technology, Automated Routing Systems, Lean Six Sigma, Risk Management, Sustainability Practices, Quality Assurance, Compliance Standards, Supplier Relationship Management, Circular Economy Principles, Ethical Sourcing, Crisis Management. Show less

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  Treasure Vase Ventures Pvt. Ltd. (SmartE)

  Oct 2020 - Jul 2021

  Head- Central Operations (Delivery and Passenger segment)

  ➤ KEY HIGHLIGHTSOperational Leadership: Directed operations for both Delivery and Passenger segments, ensuring cost-effective and reliable service.Market Expansion: Successfully extended SmartE’s presence from Delhi NCR to five major cities, enhancing market reach and service accessibility.Supply Chain Management: Efficiently managed the supply chain, meeting demand with minimal inventory investment, ensuring timely and efficient order fulfillment.Revenue Model Implementation: Introduced and scaled a service revenue model at each hub, driving sustained growth and profitability.IoT-Enabled Fleet Management: Oversaw operations of a fleet of 250 IoT-enabled vehicles in Delhi-NCR and Lucknow, implementing the Driver cum Owner (DCO) model within 45 days.➤ Specialties: Demand Forecasting, Supply Chain Management Systems, Warehouse Management Software, Transportation Management, Inventory Optimization Tools, Logistics Analytics Platforms, Customs Clearance Applications, RFID Technology, Automated Routing Systems, Lean Six Sigma, Risk Management, Sustainability Practices, Quality Assurance, Compliance Standards, Supplier Relationship Management, Circular Economy Principles, Ethical Sourcing, Crisis Management. Show less

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  Rosmerta Safety Systems Pvt. Ltd.

  Nov 2021 - Jan 2024

  Vice President - Operations

  ➤ KEY HIGHLIGHTSLeading Operations: Managed end-to-end operations for High-Security Registration Plates (HSRP) for B2B and B2C segments, driving growth and customer satisfaction.Process-Oriented Business Development: Developed a customer-centric, process-oriented business model to enhance efficiency and productivity.Supply Chain & Inventory Optimization: Optimized supply chain and inventory to ensure timely delivery and cost-effective operations.B2C Expansion: Scaled the B2C module to five cities in 12 months, expanding market reach.Operations Network Management: Oversaw a network of 304 offices and 1900 employees, achieving annual revenue of ₹350 Crore.Technological Innovations: Implemented financial applications and last-mile delivery tech, enhancing cost-to-delivery visibility and decision-making.➤ Specialties: Demand Forecasting, Supply Chain Management Systems, Warehouse Management Software, Transportation Management, Inventory Optimization Tools, Logistics Analytics Platforms, Customs Clearance Applications, RFID Technology, Automated Routing Systems, Lean Six Sigma, Risk Management, Sustainability Practices, Quality Assurance, Compliance Standards, Supplier Relationship Management, Circular Economy Principles, Ethical Sourcing, Crisis Management. Show less