Ana Lopez

Experience

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  McDonald's

  Feb 2019 - Jun 2019

  Cashier

  - Provided service to 200+ customers an hour at NYC’s busiest store - Completed soft-serve orders, bagged deliveries, and carry outs- Restocked supply & inventory at a fast pace

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  Holiday Inn

  Feb 2020 - Mar 2020

  Banquet Server

  - Served 20 - 30 tables during each shift earning the restaurant 18% in profits- Increased restaurant sales with a 50% success rate in upselling food- Participated in daily teamwork logistics planning for five servers to develop an equitable game plan for each shift

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  BJ's Wholesale Club

  Jan 2022 - Jun 2022

  Cashier and Check Out Assistant

  - Provided excellent customer service support to ~50 customers an hour averaging $700 in goods per transaction- Trained four new cashiers on store policies and cashier procedures in preparation for the busiest season of the year - Worked with a group of four individuals to verify payment for store merchandise.

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  ProjectBASTA

  Jun 2022 - Nov 2023

  Basta Fellow

  - Selected to participate in a rigorous 10-week career prep fellowship program designed to support first-generation college students in landing a great entry-level position

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  CSM Sport & Entertainment

  Jul 2023 - Aug 2023

  People & Talent/HR Intern

  - Assisted in performing research, creating strategies, and implementing events and initiatives centered around Diversity, Equity, and Inclusion (DEI).- Supported onboarding logistics for contingent workers- Created offer letters and employment agreements for new hires in Workday- Composed communications for I-9 audits for new hires and remote employees

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  Research Foundation of The City University of New York

  Dec 2023 - Mar 2024

  Administrative/Executive Assistant Intern

  - Managed incoming calls, emails, and correspondence- Assisted in managing the executive's calendar, scheduling appointments, and coordinating meetings- Interacted professionally with clients or visitors- Managed confidential documents and information- Performed office duties that include ordering supplies and managing a records database- Engaged in the orientation of new team members and actively contributing to the interviewing process- Provided consultation for CUNY's I2E program initiatives Show less

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  Not On My Watch, Inc.

  Jul 2024 - Aug 2024

  Summer Program Group Leader

  - Lead safety supervision during program activities to ensure participant well-being - Assisted director with recreational activities (Games, Arts & Crafts, and Sports) - Demonstrated exemplary behavior and attitude as a role model for summer participants- Facilitated discussions with staff on best practices for leading age group discussions- Established and maintained professional relationships with program participants, parents, and fellow staff members- Oversaw staff and program participants to ensure adherence to program rules, policies, and procedures Show less

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  Big Brothers Big Sisters of NYC

  Sept 2024 - now

  Volunteer Engagement Coordinator