Laura Parkin

Laura Parkin

Manufacturing - Project Stock Control & Lotus Notes Developer

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location of Laura ParkinGreater Brighton and Hove Area

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  • Timeline

  • About me

    Business Analyst @ The Pensions Regulator | Service Design

  • Education

    • Northbrook College

      1992 - 1994
      Media Studies

      Desktop publishing, design, photography, film and video

    • Worthing High School

      1988 - 1992
      High School

      Business Studies, Maths, English Language, English Literature - AFrench, German, Geography - BScience, Drama - C

  • Experience

    • Daewoo Motor Company

      Jul 1995 - Oct 2000
      Manufacturing - Project Stock Control & Lotus Notes Developer
    • West Sussex County Council

      Oct 2000 - Sept 2008
      • Business Systems Analyst

        Oct 2003 - Sept 2008
      • Lotus Notes Developer

        Oct 2000 - Oct 2003
    • Madgex

      Sept 2008 - Feb 2009
      Business Systems Analyst
    • WPM Education

      May 2009 - Mar 2011
      Business Analyst / Product Owner
    • Jobsite

      Mar 2011 - May 2019

      My role at Jobsite is to elicit requirements from stakeholders in order to improve systems and processes and to implement new solutions. I work in an agile environment, creating user stories, and I have worked on both large and small projects, at all stages of the project lifecycle.In order to achieve the best results I have to liaise with all areas of the business to understand and then analyse the problem. This information can be gathered in workshops or interviews. I have an eye for detail, which can be both a benefit and a curse, but ultimately I strive to ensure nothing is overlooked.I write my documents with the target audience in mind, as I believe it should be both thorough and readable. This is crucial for successful sign-off and, ultimately, successful implementation of the changes. This is especially useful when producing documents for third parties, offshore developers and colleagues not based onsite.As well as functional and non-functional documentation, I produce process models and use case descriptions to relay back to the business, to confirm that we all have a common understanding. This ensures that the changes are correctly specified and the product delivered meets their expectations.Communication is key in a role like this as it's so important to be able to deal with people of all levels, both in person and written communication. I believe I'm approachable and think this been a great benefit to my role here.My strength is probably in front-end system design, so I often produce my own wireframes to support my proposals. As an ex-Lotus Notes developer, I can appreciate the challenges experienced by developers and designers. I work with a great team and feel it's important to enjoy work and have a good relationship with colleagues. Ultimately, it's a great feeling to solve a problem and be involved in making changes that are well received by customers. Show less

      • Business Analyst

        Mar 2011 - May 2019
      • UX Analyst

        Jan 2014 - Oct 2015
      • Business Systems Analyst

        Mar 2011 - Jan 2014
    • Self-employed

      Feb 2020 - Jul 2023
      Freelance Business Systems Analyst
    • The Pensions Regulator

      Jul 2020 - now
      Business Analyst
  • Licenses & Certifications

    • Business Service Design

      International Software Quality Institute
      Jul 2024
    • BCS International Diploma in Business Analysis (ISEB)

      BCS
      Jul 2013
    • BCS International Diploma in Business Analysis

      BCS, The Chartered Institute for IT
      Jul 2013