Allison Pingel

Experience

• 

  Schlumberger

  Jun 2011 - Aug 2011

  Field Engineer Intern
• 

  Lowe's Companies, Inc.

  Jun 2012 - Aug 2019

  • Planned, facilitated, and managed 7 Kaizen events for the Installed Sales; developed project charters, conducted stakeholder analyses, lead process design sessions, defined improvement solutions and managed through to implementationo Results included improving the net promoter score for several categories by 10+ points, improved customer experience by consistently setting expectations, reduction in selling error defects by 5%, $200K+ in savings through waste elimination and streamlined processes• Mentored and coached process designers and consultants to develop understanding of methodologies and the various applications; provided guidance and support through focused development Show less • Responsible for all business activities required to open Lowe’s first $200M+ Direct Fulfillment Center (DFC); prepared business areas for user acceptance testing, monitored the overall project performance, practiced and organized change management activities for Regional Distribution Centers• Managed and facilitated the request for information (RFI) and vendor request for proposal (RFP) processes for future DFCs • Delivered on Lowe’s Order Status and Inventory Visibility program; on boarded 500+ drop ship vendors to CommerceHub, directly impacted the customer experience by providing accurate order status and inventory visibility, developed and implemented Lowe’s first Special Order Sales compliance program• Managed, controlled, and mitigated project risks by identifying and analyzing trigger events, establishing contingency plans; anticipated dependencies affected by ongoing project changes, and recommended ways to mitigate future risks to management Show less • Developed & managed functional plans for the functional areas of Stores, Operations Execution Support, & Loss Prevention as well as enhancement & continuous improvement project queue• Partnered & built strong working relationships with business leaders in order to prioritize work, & coordinated with IT & business partners to transition approved work efforts to execution teams• Maneuvered through ambiguity seamlessly to help foster collaboration, alignment, & decisions amongst departments, & influenced high-level business leaders through effective communication• Organized resources & information to accomplish organizational goals, & planned against opportunities & risks to complete tasks, projects, & higher objectives while ensuring quality results• Project lead for an effort aiming to recover millions in margin due to unauthorized price unlocks at the stores; planned, managed, and lead the team to uncover the root causes of unlocks Show less • Gained Green Belt Certification through a project that reduced Special Order Sales (SOS) returns from 16.8% to 14%, which resulted in millions of dollars in savings for the company• Applied Six Sigma tools & methodologies to plan, lead, & facilitate three successful Rapid Improvement Events: Align City Center to the Retail Calendar, Develop Competitive Intelligence Standardized Process, & Improve Store Operations Policies and Procedures (Purpose Activation Workshop) • Defined current state business processes, designed future state capabilities, performed gap analyses, created bridge from current state to future state, & developed go-forward operational / compliance metrics• Adapted & delivered on specific departmental process needs ranging from Marketing, Store Operations, Merchandising, Supply Chain, & Customer Experience; learned each business as well as their relationship & interactions with other business areas Show less • Operational leadership as an Appliance Coach & as an Offsite Facility Manager, managing teams in daily operations. Acted as a mentor to build a culture of safety among team members• Designed & installed layout for the startup of a 97K square foot bulk product facility• Trained in Lean methodologies; expert utilization of the DMAIC process, as well as the 6S Principles• Facilitated 10 successful Kaizen events that resulted in tens of thousands in savings; developed / improved processes that increased facility metrics, all while instilling a culture of sustainability & safety• Applied project management skills and techniques for 2 network wide process improvement/system standardization projects• Maintained & validated engineered standards through observations and time motion studies Show less

  • Business Process Architect

    Jan 2019 - Aug 2019

  • Business Process Consultant

    Jan 2018 - Jan 2019

  • Business Project Manager

    Feb 2017 - Jan 2018

  • Business Planning and Strategy Manager

    Sept 2016 - Feb 2017

  • Process Designer

    Apr 2015 - Aug 2016

  • Field Engineer

    Jun 2012 - Apr 2015
• 

  Collins Aerospace

  Aug 2019 - Feb 2024

  • Associate Director of Talent & HR Integration

    Dec 2021 - Feb 2024

  • Senior Human Resources & Talent Manager

    Dec 2020 - Dec 2021

  • Human Resources Project Manager

    Aug 2019 - Dec 2020
• 

  RTX

  Mar 2024 - now

  Director, Talent Development & Learning