
Kenneth Cave
Chief Engineer / Property Manager

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About me
Area Customer Care Manager at Lennar
Education

Building Owners and Managers Institute
2004 - 2008Real Property Administration
National Association of Power Engineers Education Foundation
1992 - 1995Stationary Engineering
Ferris State University
1994 - 1994Universal CFC Environmental
Experience

Newmark Grubb Knight Frank (Acquired Grubb & Ellis)
Jan 2004 - Mar 2008Chief Engineer / Property ManagerChief Engineer /Property Manager BOMA RPA CandidatePax River Office Park 99 to May 2017While holding my position with Grubb & Ellis formerlyTriple Net Properties I remain responsible as described below. •Have taken on new responsibilities for executing monthly reports, becoming more organized such as logging work orders in the citrix work order system as I have improved my administration skills and knowledge of the companies policy and procedures. •I have taken an optimistic approach to management skills that I am gaining as an RPA candidate by taking courses through BOMI on the RPA designation career path program to become an effective manager to produce value to the property as well as lowering risk and liability. •I have become more involved pertaining to Tenant Improvement, Tenant Retention, Writing Bid Specs, Writing Service Contracts, Help with Budgeting, and overseeing Capital Projects thru completion as well as meeting with local Government for Code and liability issues. Show less

NNN Properties
Jan 2004 - Jan 2008Property ManagerChief Engineer /Property Manager Pax River Office Park 99 to PresentWhile holding my position with Triple Net Properties, I remain responsible as described below: •Have taken on new responsibilities for executing monthly reports, becoming more organized such as logging work orders in the citrix work order system as I have improved my administration skills and knowledge of the companies policy and procedures. •Taken an optimistic approach to management skills that I am gaining as an RPA candidate by taking courses through BOMI on the RPA designation career path program to become an effective manager to produce value to the property as well as lowering risk and liability. •Became more involved pertaining to Tenant Improvement, Tenant Retention, Writing Bid Specs, Writing Service Contracts, Help with Budgeting, and overseeing Capital Projects thru completion as well as meeting with local Government for Code and liability issues. Show less

CBRE
Mar 2008 - Jul 2015Property Manager / Building Operations ManagerProperty / Building Operations ManagerWashington D.C., MD., VA., Area Also Pax River Office Park•Real Estate Management- commercial properties totaling approximately 2 million S.F.for The Hampshire Real Estate Companies, a private held real estate investment company.•Portfolio consists of “values add” properties in two separate institutional funds.•Mission is to add value through capital improvement, tenant retention, leasing and asset re-positioning.•Portfolio consists of high-rise and low-rise office, retail, warehouse/distribution and manufacturing properties in MD, VA and Washington D.C.•Monthly Property Reporting- Executive Summaries, Variance Analysis and Accounts Receivable•Capital Project Planning and Management.•Work with legal counsel on leasing, collection efforts and evictions if necessary•Initiate manual tenant billings for property services•Develop property budgets including expense, capital, help with leasing assumptions, etc., with an emphasis on maximizing NOI.•Oversee off site contractors and develop service and maintenance contracts•Approve and code invoicing in AP platform, MRI•Work with Investment Managers, Asset Managers and Brokers on leasing, business plans and property strategies.•New property transitions- lease abstracting, transition of contracts and services, new utility accounts, insurance policies, etc.• Set up operations/maintenance programs, evacuation plans, building rules and regulations and security post-orders.•Perform site inspections interior, exterior, common areas, tenant spaces and vacancy spaces for marketing and maintain vacancy status report and assist with RR. Show less

The Hampshire Companies
Mar 2008 - Jun 2017Property ManagerConstruction ManagementOwners Liaison to include;•Meetings with design architects and engineers, planners, local building code officials and utilities.•Assist with preparing AIA docs, RFP, Bid scopes & comparisons, GC Selection, RFI, budget, Job cost tracking, Invoice tracking, Bank account reconciliations•Meetings with owners, Insurance company, Insurance claims adjusters, study and investigative engineers, inspectors and contractors for insured client, insurance and third parties, third party engineers, Mediators, claims hearings, expert testimonials for final hearings due to fire, earthquake, snow load collapse and soil compaction issues.•Attended weekly onsite construction meetings to discuss project with GC, Architects, Engineers, Project manager and Site Superintendent to approve and sign PCO’s, permits, meet with utilities, inspectors, walk project, discuss outstanding issues, attend tenant / client meetings to update on project schedules and timelines and selection of FFE•New Construction ground up and additions up to 156,000 sq. ft. DCF•Demolition projects up to 130,000 sq. ft.•Oversee Turn Key - site preparation, structural envelopes, interior TFO, Leasing and Management Show less

The Hampshire Companies / TSS Facility Services
Jul 2015 - Jun 2017Property ManagerProperty / Building Operations ManagerWashington D.C., MD., VA., Area Also Pax River Office Park•Real Estate Management- commercial properties totaling approximately 2 million S.F.for The Hampshire Real Estate Companies, a private held real estate investment company.•Portfolio consists of “values add” properties in two separate institutional funds.•Mission is to add value through capital improvement, tenant retention, leasing and asset re-positioning.•Portfolio consists of high-rise and low-rise office, retail, warehouse/distribution and manufacturing properties in MD, VA and Washington D.C.•Monthly Property Reporting- Executive Summaries, Variance Analysis and Accounts Receivable•Capital Project Planning and Management.•Work with legal counsel on leasing, collection efforts and evictions if necessary•Initiate manual tenant billings for property services•Develop property budgets including expense, capital, help with leasing assumptions, etc., with an emphasis on maximizing NOI.•Oversee off site contractors and develop service and maintenance contracts•Approve and code invoicing in AP platform, MRI•Work with Investment Managers, Asset Managers and Brokers on leasing, business plans and property strategies.•New property transitions- lease abstracting, transition of contracts and services, new utility accounts, insurance policies, etc.• Set up operations/maintenance programs, evacuation plans, building rules and regulations and security post-orders.•Perform site inspections interior, exterior, common areas, tenant spaces and vacancy spaces for marketing and maintain vacancy status report and assist with RR.Day to day operations and oversite of all functions of property management of 7 building office / flex / industrial park Show less

Lennar
Mar 2018 - nowCustomer Care RepresentativeMDH – Maryland South – St. CharlesAwarded 2018 Customer Care Representative Of The Year▪ Manages completion of quality home repairs within standards set by company and industry specifications▪ Respond to homeowner service calls as assigned by the Customer Care Coordinator and/or Customer Care Manager and through use of Salesforce work order system▪ Contact homeowner within 24 hours and inspect homes within 72 hours using One Note inspection reporting▪ Evaluates homeowner request to determine whether repair is warrantable or the responsibility of homeowner with use and adherence of Lennar’s homeowner reference guide▪ Monitors business trade partners work for completion and satisfaction of repairs and completes work orders through Salesforce▪ Orders parts for customers through BuildPro/SupplyPro▪ Completes minor home repairs; obtains customer’s approval for completed work, gets sign off by customer using Docusign▪ Monitors status reports for accuracy▪ Expedites emergency repairs▪ Assists in maintaining community standards▪ Meets and greets homeowners during New home orientation / celebration walk▪ Maintains constant communication with H2 survey customers weekly▪ Records, files and maintains documents through Box Show less
Area Customer Care Manager
Jun 2019 - nowCustomer Care Representative
Mar 2018 - now
Licenses & Certifications

Universal CFC
Ferris State UniversityJun 1995
Volunteer Experience
Assistant Coach for Calvert Co. Parks and Rec Youth Football, Basketball
Issued by Calvert County, MD. on Jul 2012
Associated with Kenneth Cave
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