Jill Ditchik

Jill Ditchik

Executive Director

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location of Jill DitchikNew York City Metropolitan Area

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  • Timeline

  • About me

    Admin Professional l Client Representative l Customer Service

  • Education

    • Coro Foundation

      -
      Post Graduate Certificate Organizational Leadership
    • Binghamton University

      -
      Bachelor's Degree Psychology

      Graduated summa cum laude

  • Experience

    • Alumni Association-College of Medicine, SUNY Downstate Medical Center

      Jan 1995 - Jan 2014
      Executive Director

      • Utilized highly effective communication skills with alumni to significantly increase fund raising. • Scheduled all organizational meetings and programs utilizing electronic records to maximize office efficiency.• Successfully resolved problems with physicians, staff and vendors using compassionate and effective problem-solving skills to ensure highest level of customer service and satisfaction.• Coordinated processing of dues and donation payments and alumni registration for all programs. • Managed daily office operations and implemented new office procedures and employee training resulting in marked increase in program services and participation. Show less

    • Dr. Gary Tracy, OD Optometry and Eyewear

      Jan 2016 - Feb 2020

      • Provide guidelines and ongoing feedback regarding hiring and retention of staff.• Offer conflict resolution strategies to maintain positive work environment.

      • I am now retired.

        Feb 2020 - Feb 2020
      • Human Resources Consultant

        Jan 2016 - Feb 2020
    • AHRC Nassau

      Jan 2016 - Jan 2017
      Employment Training Specialist

      • Provided exceptional customer service through face-to face, phone and written communication to all clients, their families and support staff to ensure clients maintained their employment.• Wrote and retained accurate client records using electronic record system with strict adherence to all compliance regulations and office procedures.• Utilized Microsoft Office and electronic calendar management system to schedule client appointments.• Responded to inquiries and resolved problems with clients and their employers to assure adherence to established work protocols. Show less

  • Licenses & Certifications

    • Women in Leadership Certificate from CORO Foundation

      CORO Foundation