Deirdre Fleming

Deirdre Fleming

Substitute Clerical/Classroom Aide

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location of Deirdre FlemingNew York, New York, United States

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  • Timeline

  • About me

    Manager, Retail Talent Management

  • Education

    • Scuola Lorenzo de Medici

      2010 - 2010
      Semester Study Abroad, Florence Italy LIBERAL ARTS AND SCIENCES, GENERAL STUDIES AND HUMANITIES
    • Marist College

      2007 - 2011
      BS Criminal Justice

      Activities and Societies: Dean's List student, Criminal Justice Society, Marist Campus Ministry, Intramural Soccer Graduated with Cum Laude Honors.

  • Experience

    • Huntington Union Free School District

      May 2010 - May 2011
      Substitute Clerical/Classroom Aide

      Clerical Experience: - Assisted directors and school principals. - Answering phones, confirming meetings, serving as a liaison for communication between parents and teachers/administrative staff. -Gained experience with filing, sharpening Microsoft office skills, and multi-tasking.Classroom Aide: -Worked in special education classrooms ranging from Elementary to High School age students. -Assisted teachers and full time aides in supervising the students, escorting them to activities and other classes. - Built positive relationships with the students and provided them with encouragement and care. Show less

    • Marist Institute for Public Opinion

      Dec 2010 - May 2011
      Telephone Interviewer

      -Successfully completed the training program where I learned how to use the computer based interview system as well as conducting mock interviews. -Interviewed citizens throughout the country on various political, economic and social issues within the United States as well as worldwide. -Gained valuable experience in working with a diverse population as well as a solid working knowledge of polling and research.

    • Abercrombie & Fitch

      Jun 2011 - Jan 2014

      -Manage a staff of 50 people including three assistant managers.-Responsible for training and developing new managers through the MIT program as well as regular part time staff members.-Create recruiting gameplans to help us meet our staffing goals as a store.-Keep the store running operationally according to company standard while motivating assistant managers and part time employees to maintain high energy to bolster a positive environment for customers. -Keep track of business, hours, and any visual or styling changes during updates to the sales floor.-Meet the deadline for weekly schedules. Show less Manager in Training:-Successfully completed the Manager in Training program at Abercrombie Kids at Walt Whitman Mall in Huntington, NY (June 2011-August 2011) Gained a solid management foundation and learned all of the aspects to running the business. Visual Assistant Manager:-Responsible for setting and maintaining floorsets and weekly updates to company standards. -Training staff on detailing, styling and setting presentations to meet all visual standards. -Develops plans and delegates tasks to successfully complete these updates and floorsets. -Oversees all form and faceout changes, ensuring completion of table layers and placement of new marketing.-Conducts walkthroughs of completed updates and floorsets with store manager, district manager and visiting home office regional manager and/or directors. -Ensures that all areas of opportunity are identified and formulates plans to correct these issues. -Recruits new associates to accurately represent our brand and helps to create an enjoyable and positive working environment that emphasizes customer service leading to great store experience ratings. -Ensuring that all store operations are running properly and according to protocol, supervising the sales floor and educating associates on loss prevention to keep our store's shrink levels as low as possible. Show less

      • Store Manager

        Nov 2012 - Jan 2014
      • Assistant Manager

        Jun 2011 - Nov 2012
    • Hollister Co.

      Jan 2014 - Jun 2014
      Store Manager

      Same responsibilities as my previous location but now work in a higher volume store. I manage a staff of 80-100 part time associates and 5 assistant managers.

    • Ralph Lauren

      May 2015 - Sept 2016

      • Oversees the development of two supervisors, five full time stylists and all women's part time sales staff. • Creates schedules for part time and full time staff on a bi weekly basis. • Leads by example to motivate and inspire our team while supervising the sales floor. • Manages all exempt employee coaching, training, and performance improvement actions. • Drives departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets. • Trains new hires personally and by pairing them with experienced coworkers. • Communicates all learning and performance objectives, schedules, and training assessments to upper management. Show less • Managed our Polo Ralph Lauren location in East Hampton during peak business months as a seasonal GM. • Focused on developing and training two assistant managers. • Led daily, weekly, and monthly coaching, counseling, and feedback sessions. • Trained staff during demonstrations, meetings, conferences and workshops. • Managed a rotational sales team consisting of employees from various Ralph Lauren locations. • Ensured all operational systems were running to meet company protocol and business needs. Show less

      • Assistant Manager

        Jun 2014 - Sept 2016
      • General Manager

        May 2015 - Sept 2015
    • Rag & bone

      Sept 2016 - Jul 2018
      Assistant Store Manager of Human Resources

      -Based out of Soho flagship location, collaborates with leadership team to manage a multi million dollar business.-Recruits candidates for sales, support/stock and leadership roles.-Conducts interviews.-Works closely with corporate HR team to ensure employee records are organized and all paperwork is up to date for staff.-Hosts new hire orientations to bolster positive energy and familiarity with the brand and team.-Trains and develops staff through structured coaching, sales floor supervision and leadership as well as through staff meetings. -Leads through motivation and support to help drive departmental sales. Show less

    • One Kings Lane

      Jul 2018 - Mar 2019
      HR Coordinator

      -Recruits to fill positions based on departmental needs. Responsible for staffing Soho flagship location and customer service team.-Conducts interviews and phone screens of candidates. Organizes job fairs at corporate office and recruits candidates to attend.-Compiles offer letters/agreements to extend to candidates.-Facilitates new hire orientation and coordinates onboarding scheduleswith management.-Manages all employee general HR inquiries. Sends weekly companywide communication recaps.-Responsible for company payroll: addresses and resolves any payrollrelated inquiries and submits all timesheets after approving them.-Maintains personnel records for all employees.-Facilitates employee engagement activities with HR team.-Oversees employee exit process and captures key feedback fromemployees during exit interviews. Show less

    • Aritzia

      Mar 2019 - now
      • Manager, Retail Talent Management

        Aug 2023 - now
      • Senior Specialist, Talent Management

        Aug 2022 - Aug 2023
      • Retail Talent Management Generalist

        Mar 2019 - Aug 2022
  • Licenses & Certifications