Quentin Lombard

Experience

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  Walt Disney World

  Jun 2017 - Aug 2017

  Quick service food, beverages & outdoor vending

  First professional experience • 3 months working in the quick service restoration process• Vending process • Discovering of the basics of the customer service approach • Basics of inventory management • Team work Principal actor of entertainment, the Walt Disney World resort in Orlando welcome more than 19,3 millions of "guests" every year. Disney offers a large variety of activities in order to entertain and create happiness for their customers. They aim to spread this philosophy to let the children and even the adults dream even more that they could have imagine. Walt Disney is not only a chain of theme park attractions, it also owns many famous companies like Lucas Film, Pixar Animation Studio, Marvel Studios, American Broadcasting Company, ESPN ... Show less

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  CONSEILS & PERFORMANCES

  Jun 2018 - Jul 2018

  Business Sales Consultant

  CONSEILS & PERFORMANCES is a society specialized in wealth management.• Telephone prospecting of potential clients • Support service in the development asset and tax management

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  Roland Garros - Paris French Open

  Jun 2018 - Jun 2018

  Sales Representative - Roland Garros - Babolat Store

  Sales internship in tennis equipment (racquets, bags, balls, retail...)• Sale representative for the Babolat brand in Roland - Garros, one of the four Grand Slam tournaments• Trained toknowallthecharacteristicsofBabolatproducts, sportiv goods supplier and worldwide leader in strings 2nd in rackets.• Welcoming, advising, and selling to international customers • Turnover within 15 days: 137K€

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  COLAS

  May 2019 - Aug 2019

  Global Business Development

  Building a new offer :• Support on an intrapreneurship project• Assistance in the design and roll out of a new offering for private individuals' construction projects• Corresponding processes: digital tools, customer relations, business models• Trials in France: analysis of customer behavior and finetuning the offeringThe Colas Group operates in all lines of business related to the construction and maintenance of roads and other forms of transport infrastructure (air, rail, maritime), urban development and recreational facilities, through two operating units: Roads, (including civil engineering and building)...The group is actually the world leader in the construction and maintenance of transport infrastructure: Backed by a workforce of 57,000 people, Colas undertakes about 72,000 projects every year via a network of 800 construction units and 3,000 material production and recycling sites in some fifty countries worldwide on five continents.In 2019, Colas' consolidated revenue totaled 13.7 billion euros, with international markets accounting for 52% of this figure. The Group's share of net profit was 261 million euros. Show less

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  Roland-Garros - Paris French Open

  Sept 2020 - Oct 2020

  Sales manager

  • Training, coaching and drive selling workforce• Responsible for the well execution of sales, taking into consideration the prestigious brand image of the tournament • Inventory and Merchandising management

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  Amazon

  Jan 2021 - Dec 2022

  • Business Advice: Identify opportunities based on deep data analysis and provide recommendations to improve sales and margin.• Selection: Help grow selection by managing the launch of new products and improving discoverability.• Availability: Drive supply-chain operational excellence by reducing costs, defects, lead times, and by managing stock in Amazon fulfillment center.• Traffic: Provide recommendations for the brand’s marketing and advertising campaigns to promote new products/increase traffic or conversion• Conversion: Plan and implement promotional activities and improve the customer journey on Amazon through enhanced content on detail pages. Show less • Manage and coordinate internal and external customer testing to identify potential improvements. • Contribute to the improvement of the customer journey on and through the mobile app, in collaboration with teams in and out of the country. • Run analyses to improve customer experience performance across the website. • Share customer experience best practices with categories and programs in France. • Develop expertise in merchandising tools through ongoing training, and provide support/advice to the French merchandising/marketing teams. • Manage gifting events (Valentine's Day, Father's/Mother's Day, Prime Day, etc.) from the creation of the online store to the actual design of the store by adding appropriate products. Show less

  • Brand Specialist

    Sept 2021 - Dec 2022

  • Digital Marketing

    Jan 2021 - Aug 2021
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  Logitech

  Jan 2023 - now

  Customer Marketing Manager

  • Sales and marketing execution on Amazon for Logitech, Logitech Gaming, Ultimate Ears, ASTRO & Blue Microphones in 13 categories.• Marketing plans development: product launches, category management, assets coordination, partnerships implementation• Set up local deals to support main Amazon and Logitech events (Black Friday, Prime day, XMas...) to maximize sales.• Advertising agency management: Marketing brief to drive traffic and conversion.• Data analysis: Reporting tools to monitor KPIs and ROI.• SEO & SEM optimization: Develop and implement techniques to drive traffic to the Amazon website, increasing sales. Show less