Mike Evans

Experience

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  Suncoast Motion Picture Co.

  Aug 2005 - Mar 2008

  Assistant Manager

  Assisted in the scheduling of tasks with manager for weekly and monthly schedule.Planned, assigned, and executed daily tasks with other employees.Completed and filed paperwork.Ordered, received, and organized merchandise shipments.Provided excellent customer service to all who visited the company.Answered and responded to all employees with questions and work related issues.

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  Care Alternatives Hospice

  Dec 2008 - Aug 2013

  Office Assistant

  Delivered excellent customer service to patients, family members, and guests. Answered high volume incoming telephone calls. Routed calls to proper individuals. Screened all unwanted calls.Managed supply orders for the corporate office.Facilitated smooth training and acquisition of supplies company-wide with use of ordering programs.Completed data entry of pertinent information into hospice programs. Insured compliancy surrounding HIPPA regulations.Reconstructed donation entry and mailings made in memory of patients.Categorized and organized coding of medical claims.Assured denial of payment letters were completed in a timely manner.Assisted IT with programming of smart phones for home health aides.Entered, scanned, and tracked deposits made to Care Alternatives.Facilitated mass mailings of company information, employment, and events.Created spreadsheets used to enter medical recordsTrained others to use Microsoft Office Suite.Maintained office documents and events, such as, appointments, birthdays, and company events. Supported all corporate departments with projects on an as needed basis. Show less

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  Rochester Childfirst Network

  Nov 2013 - Jan 2015

  Office Manager

  Managed front office and provided support to administration, teachers, staff, and families.Developed and successfully implemented new SOP for tracking training hours of RCN employees, allowing for more effective compliance with NYS OCSF Regulations.Assisted in the renovation of the Ladybugs room for infant care, creating new revenue stream for unused space.Successful rollout of 2014-2015 RCN UPK, including developing new UPK classroom increasing projected revenue.Successfully audited children’s files for NYS OCSF Regulations compliance.Implemented a new SOP to obtain paperwork from parents for children attending RCN to maintain regulatory compliance.Established a great rapport with many RCN parents and children, continuing future relationships.Assisted in developing the process of creating and implementing separate fees for RCN UPK enrichment programs for AM and PM care to meet the needs of parents.Collaborated with the Director of Children’s Programs on developing a summer camp for five year-olds completing the RCN UPK program.Provided healthcare support and examination to children of the facility.Prepared and organized facility files and transportation for special needs children and their families.Provided limited technical support and troubleshooting for staff, directing requests to appropriate support providers.Organized and managed all regulatory files for employees and children.Created and implemented documents and official notices for staff and parents using a variety of office programs.Audited files and programs of the organization to ensure compliance with all regulatory authorities.Executed monthly reports, tracking a variety of information concerning, but not limited to, enrollment, subsidy funding, OCFS regulations, etc.Assisted with special events and planning for all aspects of the organization.Ordered all office supplies and RCN paper consumption by 50%, creating cost savings. Show less

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  Rochester Childfirst Network

  Feb 2015 - Apr 2017

  Director of Operations

  Leadership chair on the Facilities Committee. Work in conjunction with board chair on Facilities plans and Capital Project.Responsible for organizing and overseeing of facility maintenance for compliance and well-being, with support from head of maintenance and custodian.Researched various regulations for childcare facilities: OCFS, OSHA, EPA, etc.Co-manage the front office with Director of Operations (Compliance).Chief Health Advocate for health and well-being of children.Chief developer of project management of facility.Researched, designed and developed new playground for four-year-old children at RCN.Consulted with and oversaw the duties of more than 40 volunteers during United Way’s Day of Caring.Participated in the three-year strategic planning of RCN with leadership and board of trustees.Developing comprehensive maintenance plan for RCN as part of three-year strategic plan.Head IT coordinator of RCN. Determine what can be handled in house vs. outsourced IT services.Actively engaged in the development and support of the children at RCN.Assist the Director of Development with project ideas and events.Edit memos of leadership team for errors before being distributed to parents and/or staff.Gained experience with the Right-to-Bid (RtB) process.Engaging in Lean Six Sigma training.Process owner of the Procurement for RCN. Show less

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  Ronald McDonald House Charities of Rochester, NY

  Apr 2017 - Sept 2020

  Responsible for facilities and maintenance, operations, IT, The Sale, logistics, and emergency preparedness of agency.Member of Leadership Team of RMHCR. Analyze logistical challenges and creative ways to overcome obstacles for events, programs, etc. as needed.Plan annual Operational, IT, Facilities and Maintenance, and Sale budgets.Organize and oversee facility maintenance and compliance. Work closely with vendors on all issues.Developing comprehensive Emergency Action Plan (EAP), Environmental Sustainability, and Preventative Maintenance Plan.Researching (and preparing) remodeling (designs) for a new game room and a new playground with Zen garden for families and staff.Participate in the three-year strategic planning of RMHCR with leadership and board.Moving RMHCR from server-based IT to cloud-based format.Partner with Director of Programs and Westmoreland House Program Manager on all needs, issues, and strategy.Provide historical knowledge and assist the Community Engagement Team on events and donor databases.Manage and provide leadership to direct report, Sale Manager. Restructured the largest fundraiser event, The Household Sale, after relocating to new space into The Sale.Created the floorplan for new space for The Sale and constructed sixteen retail departments in a 60,000 sq ft facility.Directed 400 volunteers at Household Sale with kindness, encouragement, and hard work to change a culture that had become toxic for over 10 years. Served as interim Director of Volunteers for six months until a new Director of People was hired.Performed maintenance and updates on RMHCR’s WordPress website until Director of Communication and Events was hired. Show less Responsible for the day-to-day operations of a charity event, held twice per year, which grossed nearly $1 million dollars annually.Provided leadership, guidance, and oversight to 500+ volunteers who gave over 90,000 hours of their time to get merchandise and the site “sale event ready.” Provided leadership and oversight during the sale which saw up to 14,000 customers come through the doors per event.Oversaw high volume drop-off days in which RMHCR received 1,500+ donations per sale.Established and maintained relationships with vendors and in-kind donors to reduce overhead costs to the event assuring ROI was greater.Developed the annual budget for the Household Sale. Ordered needed supplies and equipment for sale event.Completed SWOT analysis looking at major strengths, weaknesses, competition, etc. of such a charity event and its sustainability.Toured over 20 different facilities to look for a new home for event after lease ran out in 2017. Assisted President and Vice President in contract negation in lease for new property for event.Assisted Vice President of Operations with various projects and tasks as needed. Show less

  • Director Of Operations

    Feb 2018 - Sept 2020

  • Director of the Household Sale

    Apr 2017 - Feb 2018
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  South East Area Coalition (SEAC)

  Oct 2020 - now

  Executive Director