Ellie Bacon

Experience

• 

  BHS

  Oct 2010 - Sept 2012

  Sales Assistant

  • Greeting customers who enter the shop.• Stock control including receiving and storing the delivery of large amounts of stock• Assisting shoppers • Responsible for processing cash and card payments, dealing with customer refunds• Replenishing stock displays • Reporting discrepancies and problems to the supervisor.• Giving advice and guidance on product selection to customers.• Responsible dealing with customer complaints.• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. Show less

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  Frimley Health NHS Foundation Trust

  Jun 2014 - May 2017

  Collating patient information and analysing to produce public reports on alcoholconsumption of patients within the hospital trust•Fast processing skills with a sound knowledge of Microsoft Office, including Excell•Production of presentations and resources made available to the public and staff onseveral national and local health campaigns, including smoking cessation, alcoholconsumption, diabetes, diet and exercise•Ordering resources for the department•Working closely with patients, visitors and staff educating them about lifestylechanges and making support available to them•Basic administration tasks•Participation in national audits Show less Prepping Clerk: Prepare notes for clinics both on and of site, ensure correct paperwork and letters and present and notes are kept in good condition for continued used with up to date information. This also includes some collection of notes from the library and also various secretary offices within the hospital complex. Other Duties include: • Collate, organise, retrieve and archive the record of patients, for the purpose of recording and informing their care. • Record the communication of a patient's care between health professionals and ensure all legal, audit and governance requirements are met. • Good interpersonal skills• An ability to maintain confidentiality• Collect activity data related to all patient/client attendances. Show less

  • (BANK) Health Improvement Officer

    Jan 2016 - May 2017

  • (BANK) Medical Records Clerk

    Dec 2012 - May 2017

  • (BANK) Finance Clerk

    Jun 2014 - Sept 2014
• 

  English Heritage

  May 2017 - Oct 2018

  Historic Properties Steward

  • Selling of tickets to individuals and groups. This includes processing bookings and walk up tickets. Part of this role is to up sale guidebooks and audio guides • Exhibition work, checking valid tickets, cleaning and maintaining cases, checking the monitoring system and reporting any faults • Processing visitors through the site this includes directing to the stones and back to coaches. The main part of this role is getting visitors onto the buses as quickly and efficiently as possible • Protecting the stones during the day, preventing visitors entering the stone circle. Preventing the use of drones across the air space surrounding the stones, preventing people entering without tickets. Monitoring the stones themselves noting as changes and removal of objects which are not permitted. Show less

• 

  Salisbury NHS Foundation Trust

  Nov 2018 - Jul 2021

  • Booking of patients for inpatient procedures onto the Mobile Chemotherapy Unit and outpatients appointments booked into clinic slots in advance• Advise patients of their appointments by letter or telephone. This includes any changes made such as cancellation of the mobile unit and the delay or movement of treatment location. • Processing of outcome forms and handing over follow up appointments to the reception team • Printing of Clinic lists and expected inpatient, provided to the Pembroke unit prior to patients’ attending so prescriptions can be checked • Liaise with doctors and nurses for patient care• Record the communication of a patient's care between health professionals and ensure all legal, audit and governance requirements are met. • Good interpersonal skills• An ability to maintain confidentiality• Collect activity data related to all patient/client attendances.• Ensure all patient activity is recorded accurately in both Aria and Lorenzo Electronic Patient Record as necessary to provide information for Pharmacy and Finance. • Request patient transport to be booked (reception staff or ward administrator) for patients who meet criteria. • Completion of daily spreadsheet showing the patients booked onto the mobile unit and the treatments they are expected to have. Attendance is then recorded and a report is sent fortnightly to the Hope for Tomorrow charity who runs the mobile unit. • Respond to requests and queries from patients and internal staff where relevant. • Attendance of daily handover meetings on the unit to note any changes to patient treatment or additions. Attendance of weekly Haematology handover meeting to check treatments for the week are going ahead and to note any regime changes. Show less • Deal with patient enquires, over the phone, via email and in person• Liaise with doctors and nurses for patient care • Process the patients through the department • Collate, organise, retrieve and archive the record of patients, for the purpose of recording and informing their care. • Record the communication of a patient's care between health professionals and ensure all legal, audit and governance requirements are met. • Good interpersonal skills• An ability to maintain confidentiality• Collect activity data related to all patient/client attendances.• Preparing of patients notes for clinics, checking all the correct patient information is present and correct. Making sure referral letters and information is present and correct so the patient can be given the best and correct treatment. Book marking of notes for ease of use by the clinician Show less

  • Orthopedic, Plastic and Oral Outpatient Receptionist

    Nov 2018 - Jul 2021

  • (Secondment) Mobile Chemotherapy Unit Scheduler and Pembroke Suite Administrator

    Aug 2019 - May 2021

  • Oncology Receptionist

    Nov 2018 - Nov 2018
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  Asclepius Occupational Health

  Jul 2021 - now

  • Administration Team Leader

    Apr 2023 - now

  • Senior Occupational Health Administrator

    Jul 2021 - Mar 2023