Shahla Atashroo

Experience

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  Sprint Nextel

  Jul 1995 - Jun 2008

  Led Applications Development and Program Management teams responsible for Sales Commissions Systems and the Corporate Intranet Web Services. Core functions: Account Management, Requirements Management, Solutions Architecture, Data Management, Applications Development, Test & Quality Assurance, Program/Project Management, Release Management, and Operation Support. Provided leadership to the Enterprise Network Engineering department. Core functions included: 24x7 production support, network security, extranet engineering, strategic planning and standardization, configuration and DHCP/DNS management, equipment depot management, capacity planning and performance management. Managed Network Engineering teams responsible for design, engineering, delivery, and program/project management of network solutions for five core data centers at three metropolitan locations. Oversaw 24x7 production support, network security, extranet engineering, data center strategic planning & standardization, patch panel & cable infrastructure management. Monitored and optimized network/applications performance. Led the Corporate Systems Programming teams responsible for technology infrastructure planning and automation, software engineering of mainframe and distributed servers, operating system and the affiliated products.

  • Director, Applications & Web Development

    Jan 2006 - Jun 2008

  • Director, Network Engineering & Implementation

    Jan 2005 - Jan 2006

  • Senior Manager, Network Engineering & Implementation

    Jan 2000 - Jan 2005

  • Senior Manager, Systems Software Development & Support

    Jul 1995 - Jan 2000
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  MasterCard Worldwide

  Mar 2009 - Jan 2010

  Leader, Data Center Operations

  Led activities to transform the Regional Disaster Recovery Data Center to a Co-Processing Operations Command Center, responsible for monitoring and operations of the Enterprise Mainframes (IBM z10 Class), Distributed Server Platform, Storage, Production Control, and Worldwide File Transfer Systems.

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  U.S. Cellular

  Jan 2010 - May 2012

  Director, Infrastructure Solutions Delivery & Support

  Directed teams of IT professionals responsible for Security Technology, Identity & Access Management, Database Engineering, Server OS & Platform Engineering, Storage Technology, Client Computing & Messaging, Capacity & Performance Management, and Pre-Production Environment Build-Out & Services. Previously directed teams responsible for Call Centers Telephony, Business Continuity & Disaster Recovery, Service Management, Data Center Operations (3 sites), and Enterprise Helpdesk.

• 

  Tribune Company

  Sept 2012 - Feb 2013

  Director, Infrastructure Architecture

  Directed a team of Senior Infrastructure Architects, Engineers and Consultants responsible for driving technology innovation and engineering design in key technology stacks; Server, Storage, Network, Database, Messaging and Security.

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  NiSource

  Feb 2013 - Jun 2021

  Led a team of IT professionals responsible for delivery of infrastructure/network technology programs/projects, in a Managed Service Provider (MSP) operating framework. Specific functions included: business requirements management, technology planning, solutions design engineering, mobility and telecom expense management, program/project management, budget management (Capital, O&M), and 24x7 operations support. Directed team responsible for IT Operations in conjunction with several managed service providers. Enhanced key Service Management processes to improve stability of production environments, and delivered measured improvements in Key Performance Indicators (KPIs). Previous held position included, Director of IT Service Provider Governance.

  • Director, IT Infrastructure, Network Delivery

    Jan 2018 - Jun 2021

  • Director, IT Operations

    Feb 2013 - Dec 2017
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  Self-employed

  Jan 2022 - Aug 2023

  Consultant, IT Solutions Delivery